About Ghost Plumbing & Air
Ghost Plumbing & Air is a trusted local business serving the Catalina area. The company is known for its honest, kind, and creative approach, with expertise far beyond typical "cookie cutter" plumbers. They handle a wide range of services, including plumbing leak detection, installation, and repairs for issues like sewer drains, main water line leaks, and defective water heaters. The owner is highlighted as a strong advocate for customers, dealing directly with manufacturers on a client's behalf to efficiently secure replacements. He is described as extremely honest, providing clear explanations during work and offering helpful suggestions to prevent future issues. The business prioritizes customer care over profit, openly advising when a situation is not an emergency to save clients unnecessary charges. Customers report reliable and timely service, with the owner often arriving quickly, working late to complete urgent initial repairs, and finishing the job thoroughly the next day. His quality of work and respectful, patient manner consistently earn high recommendations. As a local small business owner, he provides a valued and superior alternative to using installers recommended by big box stores.
Paul did a great job, dealt with Rheem water heater directly on my behalf to get me a new replacement water heater after I had purchased one and it simply would not provide hot water, turns out simply it was defective. Paul was our advocate and made the process much smoother by advocating to Rheem that a replacement new water heater was required. Rheem wanted to continue to waste time and throw parts at it to make the first new water heater actually work. I will be happy to recommend Paul for anyone's Plumbing or HVAC needs. A big bonus is the fact that he is a small business owner in the Catalina area, using (installers) that big box stores recommended is a huge waste...read full review
Paul is a lifesaver! We had issues with our sewer drain overnight and thought it was an emergency. We explained what the particular situation was and they let us know that it would be ok to wait until morning without any big risk. Saved us overnight charges even though they would have made more from it. I really respect and appreciate that.When Paul came in the morning he was incredibly kind, and explained everything as he went along fixing our issue, giving us information about how the systems worked as well as suggestions for what to do to prevent the issue in the future.Would happily ask for Paul again if something ever comes up in the future. 10/10!
We developed a main water line leak under our driveway and were in great need of having that repaired before it caused any damage to the driveway itself. I had worked with other plumbers in the past and was not looking forward to going through that again, but when Paul came over it was apparent that this time it would be completely different. Paul is extremely honest and creative (always listening and providing what the customer wants). His expertise are far beyond the other "cookie cutter" plumbers in town. If you are in search of or need of a plumber do yourself a favor and contact Paul, I highly recommend his expertise and quality of work.Services: Installation