El Rio Health Southeast Building

El Rio Health Southeast is a medical, dental, and behavioral health care provider serving over 113,000 people in Tucson. They accept various insurances and have a sliding fee scale for the uninsured. Patients have expressed satisfaction with the high-quality care they receive. For instance, a patient praised the excellent job done by Dr. Nathaniel Jackson on their complex dental fillings, while another was grateful for the successful extraction of a broken molar. The care team has been described as great, and the services offered are deemed comprehensive and accessible. However, there have been concerns regarding their phone service. One patient reported waiting on hold for 21 minutes without anyone picking up, even when calling during operating hours. The patient expressed frustration and suggested that the issue might be due to insufficient staffing. Despite this, the reviewer appreciated the flexibility of scheduling lab tests at any location at their convenience. Overall, El Rio Health Southeast strives to improve the health of the community through quality care, but there is room for improvement in their phone services.