Clean Freak Car Wash offers a good car washing experience with new equipment and strong vacuum suction. They provide microfiber towels for customers' use. The staff is helpful and kind, as demonstrated by their assistance in canceling a membership. However, some customers may find the price a bit expensive, with the basic cleaning now costing $10. There have been instances where some of the vacuum hoses were not well-maintained, with broken seals affecting their performance. Overall, Clean Freak Car Wash is a decent car wash, but some customers may find the price and occasional maintenance issues to be drawbacks.
I love the new employees. I had issues with old employees but now everything is great. Great customer service. There’s more organization. There’s always towels out. Before there was never towels out and employees were rude. Now the new employees are on top of it and I don’t have this issue
I ran into some billing problems with Clean Freak that were challenging, to say the least. This review is to call out the manager, Ray. Throughout the entire process (which was lengthy) he was incredibly friendly, communicative and genuinely cared about helping me resolve my issue. You can tell he takes pride in what he does and wants customers to be happy. In the end, he got me taken care of and I'll be going back to Clean Freak. Thank you for your help Ray!
I usually have a good experience here, but the customer service at the start of the tunnel today was unacceptable. We paid for the top wash package along with an interior cleaning kit, and the outside attendant told us the attendant at the entrance would hand it over.
When I pulled up with my window down to let him know about the kit, he immediately yelled at me to put the vehicle in neutral and roll up the window. Whether he was wearing earbuds or simply not paying attention, his attitude was rude, unprovoked, and completely unprofessional. After the wash, we had to walk over to get the kit ourselves. The attendant outside apologized for the incident, which I appreciated… read full review
1604 East Southern Avenue, Tempe, AZ 85282
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