Arrow Exterminators is a reliable pest control company that has been serving customers for many years. They have experienced some employee turnover, but have always managed to meet customer expectations. One of their employees, Robert, demonstrated strong leadership by personally addressing a situation where a treatment was below expectations. He took the opportunity to teach and ensure the customers' satisfaction.
The company's technicians are known for their thoroughness and dedication to customer happiness. They check for ant hills, cobwebs, and take additional measures to prevent unwanted critters from entering homes. Customers have consistently experienced excellent service, with no reported issues of pests in their homes. Arrow Exterminators is highly recommended for their top-notch service and commitment to keeping customers happy.
We love the company is a hole. They do a great job. I’ll eradicating all our pest problems. My technician Terence is absolutely top shelf. He always ask if there’s been any issues. He’s always respectful and mindful of our property and does a great job. Overall, he sets the standard for this company. I will recommend him as a technician and the company as a whole to all my friends with family.
Robert did a great job. The only thing we needed was a copy of the service slip that was readable. We were able to talk to Robert about it. I would just suggest that your company provides a service slip copy that is readable. (Even our printed name & address was hard to read.)We will continue to use your service
We have been customers of Arrow Exterminators for years and they have had a bit of employee turn over, but never to the extent that we were ever disappointed. The last treatment was below our expectations and the supervisor, Robert came out personally to ensure our satisfaction. He reapplied our treatment, spoke with us about our needs and instead of throwing his employee under a bus, used it as a teachable moment! That's leadership and how you retain customers. We are loyal to Arrow and will remain so because they will go out of their way to get it right! Thanks Robert! Thanks Arrow!
325 South 48th Street, Tempe, AZ 85281
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