Whole Groom is a spa designed to provide a calming atmosphere for pets, utilizing soft pastel colors, dog-friendly aromas, and industry-standard airflow. The staff is highly trained and pet-friendly, ensuring each pet feels comfortable and relaxed. They play music proven to reduce anxiety and make pets happy. Reviewers praise the staff's kindness, patience, and attention to detail, noting that their pets appear happy and stress-free after visits. Bianca is specifically mentioned as a standout groomer, consistently giving pets perfect cuts and returning them happy. The owners are commended for hiring a great team, with many noting their dogs are now excited to come back after overcoming previous trauma from other groomers. The spa's beautiful atmosphere and excellent customer service are also highlighted. Overall, Whole Groom is a highly recommended destination for pet grooming, with reviewers expressing gratitude for the staff's wonderful care and already planning to return.
We called last minute in hopes of getting two of our dogs in and we’re lucky enough to be told bring them right over. We were greeted with a smile and were informed of what was going on the whole time with both of our animals. The staff was friendly and knowledgeable, and the interior of the building was very well decorated, clean, and inviting.
They have definitely gained our business moving forward and I highly recommend them to anyone else.
We took our Havapoo puppy here for his very first grooming appointment and if I could give it more than 5 stars I would. The staff was so so nice and you could tell the groomer was very knowledgeable in breeds. They treated our dog so well and he came back happy and clean! I also was particular on the type of cut cause I know poodle mixes can be tricky and they did the best job I’ve ever seen. Will definitely be returning!
They do a great job cleaning up my babies! We go to the dog park every day, so they need a good cleaning. They are treated well by the staff here, so are not afraid to come back. I am so pleased that I found this place. They come back so clean and beautiful every time.
15643 North Reems Road Suite 101, Surprise, AZ 85374
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