PetSmart

Name: PetSmart
Address: 13410 North Prasada Parkway, Surprise, Arizona, 85388, US
Telephone: (623) 336-6060
Rating: 3.6

3.6 122 reviews

Pet Store, Pet Groomers, Pet Training

13410 North Prasada Parkway, Surprise, AZ 85388

(623) 336-6060

Overall rating

3.6

out of 5

122 reviews

5 star 52%

4 star 11%

3 star 5%

2 star 7%

1 star 25%

About PetSmart

PetSmart is a large retailer offering a wide variety of pet supplies and services. They carry products for dogs, cats, birds, fish, reptiles, and small animals. Customers can shop online and pick up their orders at the store within two hours. Some locations also offer dog training, grooming, boarding, daycare, and pet adoption.

The store is known for its friendly and helpful staff. Customers have praised employees for their assistance and knowledge, especially about specific pets like chameleons. The store is clean and well-stocked, and many appreciate that they can always find what they need. Pets are welcome in the store, and staff often give them attention and treats. While the checkout process might be slow at times, customers value the effort staff put into applying coupons. Overall, it is a go-to location for pet supplies, with a wide range of treats and health products available. However, some customers have noted that the grooming area could improve its atmosphere, as some groomers may seem unwelcoming.

Reviews

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Oct 2026

5.0

Purchased a puppy from a breeder and needed supplies. They had everything needed and even advised purchasing a coupon book with immediate discounts. They definitely have everything needed for your pets needs. 12 week old Shih Tzu...🤗 It's now 22 months later and our Shih Tzu has grown into a great puppy. Weighing in at 11.6 pounds and still is adorable snd a great companion. He still goes to Petsmart for his bath snd grooming snd has a wonderful groomer, Sara who adores him and takes great care of him. He is one special dog...

Jul 2026

5.0

Great grooming experience! Brandy was super sweet and took great care of my little dogs. They’re both nervous getting groomed, but not aggressive and Brandy helped make them feel at ease! Both dogs looked amazing, (just the right amount of coat trimming), nails were very smooth, and they didn’t seem stressed when I picked them up :) very happy all around with the whole experience, we will be coming back!

Apr 2026

5.0

Took my dog moochie here and ZOIE was amazing!!! She was so sweet and very gentle with my baby. She gave my dog the haircut that I asked for. She was very communicative which I deeply appreciated. Will definitely be back. Thank you so much Zoie💕

All 122 reviews