About Redirect Health Medical Center, Sun City / Surprise
Redirect Health Medical Center in Sun City offers a unique primary care, chiropractic, and pain injury management facility that provides quality healthcare services under one roof. With same-day/next-day appointments available, the center's compassionate healthcare professionals provide a range of specialty treatments. The medical team is great, with friendly and knowledgeable providers, including Dr. Janice G. Johnston, Dr. Deepesh M. Shah, and Suzanne Topolosek, PA-C. Patients have praised their bedside manners and ability to address their concerns. The clinic also has a phlebotomist on-site, who is professional and helpful. However, some patients have reported mixed experiences with the front desk staff. While some have had positive interactions, others have found the staff to be rude and unaccommodating. Veronica, in particular, has been criticized for her poor customer service, failing to greet patients, and making scheduling appointments difficult. Despite these issues, Redirect Health Medical Center has received overall positive reviews for its convenient services, short wait times, and easy appointment scheduling. Patients appreciate the center's ability to provide a range of treatments under one roof, making it a convenient option for their healthcare needs.
This is a fake "insurance" scam! They are not an insurance company but a group that "tries" to locate "cheap" services for their members. I pay nearly $200 a month for this scam, and they never cover the costs associated with your services. I was sent to collections for a procedure that they claimed was taken care of two years ago but now claim they denied coverage, and they never even told me they denied it. Two years later and I'm getting collection calls and letters for $1440.00. When I contacted Redirect Health, they said "We denied your claim," and that was two years ago and no one even told me they denied it. I contacted them when I first received the statement, and they called and said everything was taken care of, and now two years later, I'm getting collections calls and letters. RedirectHealth is a scam! Don't use them, and if your employees uses them, quit and find a better job with better benefits. I will be contacting an attorney due to this negligence and the emotional and psychological distress this as caused.