About PetSmart
PetSmart is a large retailer offering a wide variety of pet supplies and services. They carry products for dogs, cats, birds, fish, reptiles, and small animals. Customers can shop online and pick up their orders at the store within two hours. Some locations also offer dog training, grooming, boarding, daycare, and pet adoption. The store is known for its friendly and helpful staff. Customers have praised employees for their assistance and knowledge, especially about specific pets like chameleons. The store is clean and well-stocked, and many appreciate that they can always find what they need. Pets are welcome in the store, and staff often give them attention and treats. While the checkout process might be slow at times, customers value the effort staff put into applying coupons. Overall, it is a go-to location for pet supplies, with a wide range of treats and health products available. However, some customers have noted that the grooming area could improve its atmosphere, as some groomers may seem unwelcoming.
I am faithful to PetSmart. This is a nice one. I used the restroom and it was clean. The shelves were well stocked. The store appeared to be clean. This one RANKS. I've been to many and this is one of the nicer ones.
I had brought my dog here a couple months back while we were experimenting with different places to get my dog groomed. We decided on Petsmart since it wasn't too far from my house. We booked an appointment with a groomer named Sarah. She seemed nice and polite over the phone but when we got into the store she was very rude and was unprofessional from the start. It almost seemed as though I was a burden for coming in to her work. The groom ended up turning out okay, but we will definitely be going elsewhere when my dog is ready for her next groom.
We take our pups here to be groomed by Hannah. She is friendly, polite and professional. My two dogs love her. Being an 8 month old shepherd mix and one year old heeler mix is a LOT sometimes, but Hannah is wonderful and clearly loves grooming, as in it is not just a job to her. The store is always clean and well staffed.