Dr. Eric Le & Associates

Dr. Eric Le & Associates offers friendly and welcoming customer service, with staff members like Sue, Joseph, and Lina going above and beyond to assist customers. They provide personalized help, fixing broken glasses and sunglasses even if they weren’t purchased there. Their expertise and kindness ensure customers leave satisfied and are likely to return. Recent reviews highlight the helpfulness of the staff, with some customers noting the friendly, patient, and attentive service from team members like Andrea and Hanna, who took their time to find the perfect glasses. The office features an optometrist on site, and customers are encouraged to take their time choosing glasses, especially sunglasses, often benefiting from sales of 30-40% off. Customers are advised to sit closer to the front desk during eye exams to avoid measurement issues caused by sunlight. The store is clean, and the staff are friendly, though some find the selection process can feel rushed, so honesty and patience are recommended. Using vision insurance can save a lot, sometimes over $1200. Customers can take their time selecting glasses and are encouraged to get the protection plan for added durability. The staff also reminds customers about optional plans, making the experience smooth and personalized.