About Baker Heating & Cooling
Baker Heating & Cooling is committed to providing high-quality heating and air conditioning services in Surprise, AZ, and nearby areas. This locally owned and operated small business has been serving the community since 2007. Their technicians are fully licensed, bonded, and insured, ensuring customer safety and peace of mind. They arrive prepared with all necessary tools to complete each job efficiently and effectively. Ongoing training helps them stay up-to-date, and they always go the extra mile to meet individual needs. Customers praise Baker Heating & Cooling for its prompt, neat, and efficient service. Technicians take time to explain how to use new equipment, and the office staff follows up to ensure satisfaction. The company offers reasonable prices and discounts, including a tax credit and 15% off for annual maintenance. Customers appreciate their honesty, with technicians being upfront about issues and costs. The company genuinely cares about customer needs and provides an exceptional experience, earning a strong reputation in the community. Recently, they addressed drainage issues and confirmed the need for a new unit, with plans for replacement down the road. When a customer's house was unexpectedly warm, Bradford Heating and Cooling responded quickly after initial delays, diagnosing and fixing the problem promptly, restoring comfort. Technicians like Ken and Kyle are praised for their professionalism, thorough explanations, and follow-up visits to ensure everything is in order. They are honest, friendly, and ready to provide useful advice for future system replacements.
Came out to look at replacing pan and fix some drainage issues with unit. Yes the unit is old and needs to be replaced, Bradford will be replacing the unit down the road! Thanks Gentlemen!
Came home and house was warm, called Bradford Heating and cooling. Unfortunately weren’t able to get out till Monday, then Ken called and asked what was going on, told him said he would be right out, Ken and Kyle came and diagnosed the issue and took care of us right away! House is cooling! Thank you guys so much! Just awesome!
Ken and Kyle were prompt and very professional. I was having a AC worked on and within 10 mins the diagnosed as being the accumulator. While my two story house has three AC controllers they explained the system thoroughly and answered my questions happily. They even scheduled a follow up visit to make sure some discoloration was either dirt or oil, turned out to be dirt. There was no hard upsell for a whole new system but when asked Ken did provide a useful amount of information for a brand new system. When I am looking to replace my entire system I will definitely be calling and scheduling again. Thanks guys.