About Roto-Rooter Plumbing & Water Cleanup
Based on customer reviews, Roto-Rooter provides prompt, professional, and reliable plumbing service. Technicians like Jordan are described as polite, knowledgeable, and efficient, taking time to explain work and cleaning up after repairs. The company is noted for fair pricing and a willingness to work with customers. Online scheduling is praised, and appointments are always on time. Customers appreciate the seamless service, prompt response times, and effective resolution of issues like leaks. Roto-Rooter has earned long-term trust, with one customer recommending the company "1 million times over" for being fair, honest, and doing incredible work.
Jordan from Roto-Rooter was absolutely outstanding! From the moment he arrived, he had a great attitude and was incredibly professional. Our kitchen sink was completely backed up and wouldn't drain at all. Jordan quickly diagnosed the problem, snaked the drain, and had everything flowing perfectly again in no time.
What really impressed me was how clean and respectful he was throughout the entire job. He worked carefully, cleaned up after himself, and left the area spotless when he was finished.
On top of that, we're in the middle of the Phoenix summer, where it's unbelievably hot, yet Jordan never lost his smile or positive attitude. His work ethic, professionalism,...read full review
Jordan was fantastic. Polite, knowledgeable, took time to explain everything, worked quickly and cleaned up after repair. I will be using Roto-Rooter for all plumbing issues going forward.
Unfortunately, we've seen the guys from RR a few times this year, through no fault of our own, but the poor materials used to build our lovely building.... They're always kind, professional, and willing to work with us on the price. Delightfully efficient as well - the online scheduling is the best thing they feature, and when they say they'll be there by a certain time, they ALWAYS are!