By far the worst most unethical housecleaning company & owner we’ve ever used in our 12 year str/short term rental business. They forget to show up unless you micro manage them, adopt your things & wont return them, and do quick in & out cleans that are not anywhere close to 5* cleaning standards nor what you agreed. When we fired them they then stole about $800 of our expensive linens and charged a credit card we specifically stated not to charge. 1 star is a very generous rating. This is absolutely not a fake review. We were clients for awhile & had the worst experience ever.
A V
Jan 2026
Highly lazy cleaners who refused to uphold high cleaning standards. The owner loves to blame her clients rather than develop systems that work. They leave black hair on your white sheets & towels for your guests to find. We were thrilled to fire them.
Katrina G
Jan 2025
Ive used majestic since 2014, i can call and get scheduled in a very reasonable time frame. Sometimes one person will show up, sometimes three just to accommodate the scheduling. They are thorough And have checklists that they go thru in each room. Speaking to the owner a few times I can only imagine if I found anything unsatisfactory she would rectify the situation.
Anthony Garrison
Jan 2025
These ladies did a fantastic job. They were quick and efficient. I appreciate the last minute help for the holidays.
Cie Allman- Scott
Jan 2025
I used these maids for many months. The maids personally stole my property from my locked closet and even stole from my guests, denied it, finally admitted it and still refused to return all the goods. I think they gave them to their family and could not get them back. Of course I really don't know why they wouldn't return the things they took the same day. They communicate poorly with the owner and the company policy is that you cannot communicate with them . There is more but I will stop here. You can get much more conscientious people that speak English to clean your house.
Emily Underwood
Jan 2023
I have been using Your Majestic Maid for 9 years and I love everything about them. My price is excellent compared to other companies and the girls are friendly and very professional. My home sparkles and smells so good! They use all natural cleaners which is a huge plus. Highly recommendService: Standard cleaning
Mr Outley
Jan 2023
This company went above and beyond for my family during our move out cleaning. The girls even assisted with some packing which was not included in my quote. We were very happy with the quality of work and will definitely use them in the future. Highly recommend.Service: Moving-related cleaning
Carol Millar
Jan 2023
After 8 + years I have still not received the quality I had contracted for! It is the ownership NOT the employees. They are on time and do quality work, but they NEVER received a copy of what I was actually paying for. Many requests were made to the management to inform staff so I could actually receive the work I was paying for. But were ignored.Service: Standard cleaning
Suzanne Bickley Castner
Jan 2023
I’ve used Majestic Maids only a couple of times so far, but each time the service has been exceptional. Polite, professional and efficient staff. I highly recommend them and will definitely be using them again.Services: Standard cleaning
Greg Stevenson
Jan 2022
I used this service for a deep clean and agreed to a monthly clean with them. I was home to watch how the service would be and here is the details.I had 3 ladies here. They spent a total of 50 minutes to clean my 3 bedroom 3 bath home two story. Some areas of cleaning were perfect however, they did not pick up the rugs and clean underneath. The objects on tables, sidet-able etc. did not get moved only dusted around leaving dust marks where they had swiped the towel.They were leaving and pointed out the dirt and dead bugs surrounding the doors and fortunately they were nice and friendly and took care of that particular item.I wrote to Lisa stating my disappointments and she was very pleasant and professional. I just received my bill and it was for 270.00 and am so upset! I have a email stating my monthly costs would be 200.00 and I received a bill for 270!! She notes on the bill that the 3 girls were at my home from 11:30 to 1:30. This is not correct! I was here when they knocked on door and left... this is why I was so upset. They may have been sitting in the car but not at my house working. In addition. if there are 3 ladies cleaning the house you would expect there to be much more of a thorough clean. I found dust bunnies behind a floor mirror. Dog hair on the back of a chair. Dead bugs in window seals.I am a very grateful woman for having someone clean my home, but I feel as if I was taken advantage of. I so encourage anyone using this company to be home to watch the level of cleaning..its a sweep over not a clean. I typically don't take the time to write a bad review but I am so so upset and the audacity to charge me 270.00 when I have a written email stating 200. This is even with a 10 percent discount Lisa offered because of the disappointment. So the actual bill was 300.00. I may not be so upset if the bill was 200.00 but it was an absolute shock!Service: Standard cleaning
KS KS
By far the worst most unethical housecleaning company & owner we’ve ever used in our 12 year str/short term rental business. They forget to show up unless you micro manage them, adopt your things & wont return them, and do quick in & out cleans that are not anywhere close to 5* cleaning standards nor what you agreed. When we fired them they then stole about $800 of our expensive linens and charged a credit card we specifically stated not to charge. 1 star is a very generous rating. This is absolutely not a fake review. We were clients for awhile & had the worst experience ever.
A V
Highly lazy cleaners who refused to uphold high cleaning standards. The owner loves to blame her clients rather than develop systems that work. They leave black hair on your white sheets & towels for your guests to find. We were thrilled to fire them.
Katrina G
Ive used majestic since 2014, i can call and get scheduled in a very reasonable time frame. Sometimes one person will show up, sometimes three just to accommodate the scheduling.
They are thorough And have checklists that they go thru in each room. Speaking to the owner a few times I can only imagine if I found anything unsatisfactory she would rectify the situation.
Anthony Garrison
These ladies did a fantastic job. They were quick and efficient. I appreciate the last minute help for the holidays.
Cie Allman- Scott
I used these maids for many months. The maids personally stole my property from my locked closet and even stole from my guests, denied it, finally admitted it and still refused to return all the goods. I think they gave them to their family and could not get them back. Of course I really don't know why they wouldn't return the things they took the same day. They communicate poorly with the owner and the company policy is that you cannot communicate with them . There is more but I will stop here. You can get much more conscientious people that speak English to clean your house.
Emily Underwood
I have been using Your Majestic Maid for 9 years and I love everything about them. My price is excellent compared to other companies and the girls are friendly and very professional. My home sparkles and smells so good! They use all natural cleaners which is a huge plus. Highly recommendService: Standard cleaning
Mr Outley
This company went above and beyond for my family during our move out cleaning. The girls even assisted with some packing which was not included in my quote. We were very happy with the quality of work and will definitely use them in the future. Highly recommend.Service: Moving-related cleaning
Carol Millar
After 8 + years I have still not received the quality I had contracted for! It is the ownership NOT the employees. They are on time and do quality work, but they NEVER received a copy of what I was actually paying for. Many requests were made to the management to inform staff so I could actually receive the work I was paying for. But were ignored.Service: Standard cleaning
Suzanne Bickley Castner
I’ve used Majestic Maids only a couple of times so far, but each time the service has been exceptional. Polite, professional and efficient staff. I highly recommend them and will definitely be using them again.Services: Standard cleaning
Greg Stevenson
I used this service for a deep clean and agreed to a monthly clean with them. I was home to watch how the service would be and here is the details.I had 3 ladies here. They spent a total of 50 minutes to clean my 3 bedroom 3 bath home two story. Some areas of cleaning were perfect however, they did not pick up the rugs and clean underneath. The objects on tables, sidet-able etc. did not get moved only dusted around leaving dust marks where they had swiped the towel.They were leaving and pointed out the dirt and dead bugs surrounding the doors and fortunately they were nice and friendly and took care of that particular item.I wrote to Lisa stating my disappointments and she was very pleasant and professional. I just received my bill and it was for 270.00 and am so upset! I have a email stating my monthly costs would be 200.00 and I received a bill for 270!! She notes on the bill that the 3 girls were at my home from 11:30 to 1:30. This is not correct! I was here when they knocked on door and left... this is why I was so upset. They may have been sitting in the car but not at my house working. In addition. if there are 3 ladies cleaning the house you would expect there to be much more of a thorough clean. I found dust bunnies behind a floor mirror. Dog hair on the back of a chair. Dead bugs in window seals.I am a very grateful woman for having someone clean my home, but I feel as if I was taken advantage of. I so encourage anyone using this company to be home to watch the level of cleaning..its a sweep over not a clean. I typically don't take the time to write a bad review but I am so so upset and the audacity to charge me 270.00 when I have a written email stating 200. This is even with a 10 percent discount Lisa offered because of the disappointment. So the actual bill was 300.00. I may not be so upset if the bill was 200.00 but it was an absolute shock!Service: Standard cleaning