Reviews for EcoPro Carpet and Tile Cleaning
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
accepts credit cards
I hired Eco Clean to shampoo my carpets after I vacated a condo I was renting. The carpet had some heavy soiling on the wear pattern and Patrick explained to me, that the Groupon Coupon I purchased was for a basic clean. He recommended a heavier solution to really clean the carpet deep down. I opted for just the basic clean, since I had to leave my landlord a NON-REFUNDABLE cleaning deposit. Surprisingly the basic clean did come out as expected and I was very happy with it. Patrick was honest and took time to explain the pet stains and heavy wear areas really needed the deep cleaning.................yet he was still very nice when I went for the basic cleaning.
Was told on phone that there was no need to move any light furniture- they would move it ALL and that the coupon I had would be dealt with when technician arrived. Turned out I should have moved all furniture I could have because it was not moved! Then the guy that showed up ( with no uniform, an unmarked van and an accent so thick that we could not understand most of the quick, up-selling speak that came out if his mouth) told us that the coupon didn't apply unless he went and rented a cleaner from homedepot or grocery store- what?!?! We ended up paying over twice what add in paper advertised and he didn't move all the light furniture. I called and was told I was wrong and that a manager would call me and then promptly they hung up the phone while I was talking. A manager never called, instead the fast talking technician with the thick accent called and raised his voice to me. DO NOT get duped into using this pathetic scamming company.
Patrick from Eco-Carpet Cleaning did an outstanding job. He was prompt, polite, professional and precise! I decided to use his cleaning service because of all his great reviews online and he lived up to it. I usually hate carpet cleaning services because they nickel and dime you on everything and every little spot. Patrick was transparent and clear about all the steps he would take and about how much the cost would be for everything. The carpets looked great and so did the couch he cleaned for me. I will absolutely use his service again and I am going to get my grout cleaned and sealed by him soon. He is very knowledgeable and you can tell that he is passionate about his profession. Thank you, Patrick!