Dentistry of Old Town Scottsdale

I'm a new patient and I came in for a cleaning. Julia was amazing! She was extremely thorough and gentle during the whole process. She's detail-oriented and does a great job! They even got me in for my cleaning the same day (within two hours, actually)

Great staff. Dr Brittian is the best.

Coming back to Dentistry of Old Town Scottsdale was a great experience. I previously was a client with Dr. Brittain 9 years ago when I lived in Scottsdale, left for a while for work/travel for a bit. Today I was re-established as a “new” client, everyone was so friendly and accepted me back with no judgement that I had been gone. Hygienist Daisy was super thorough. Glad to be back with a dentist and team that I trust. Would definitely recommend!

First time visit and everything went smooth. Would come back and recommend them to anyone looking for dental care services.

This has been, without question, the most disappointing dental office experience I have ever had. The practice appears to have significant turnover, as I rarely see the same hygienist twice, making it difficult to build continuity of care.

My interactions with Dr. Brittain were particularly frustrating. I found him to be dismissive, unprofessional, and lacking consideration for patient concerns. Genuinely hate that guy.

The office also seems to overbook appointments. On multiple occasions, I waited more than 20 minutes past my scheduled appointment time before being seen.

Most concerning, however, were the infection-control practices I personally observed. The bite tabs used for X-rays did not appear to be replaced between patients and were instead wiped down and reused. I have even noticed visible bite marks on some of them. This raised serious concerns for me regarding sanitation and patient safety.

Overall, this practice left me feeling frustrated, undervalued, and concerned about the quality of care being provided. I would not recommend this office to friends or family or even an enemy honestly and will be seeking dental care elsewhere.

Edit: I was the significant other of a former employee, so I had a unique behind-the-scenes view of how this practice operated. Having seen how things were handled internally and after personally interacting with Dr. Brittian, I can confidently say my experience only reinforced the concerns outlined in this review. Do not recommend.

First visit to Dentistry of Old Town. Dr. Brittain and his assistants were amazing! I needed a root canal and a crown. They were amazingly fast, efficient and painless! I highly recommend this dental team!

Totally professional and friendly service. Operates on time, with great detailed advice for future care. Noticed I needed a crown replaced and made the time to immediately replace it on the spot. No pain. I am exceptionally happy with the treatment I received and highly recommend them.

From the moment I walked in, I had a great experience at Dentistry of Old Town Scottsdale. I was seen on time, every team member was professional and took the time to introduce themselves, and I felt informed throughout the entire visit. The staff did an excellent job explaining each step of the process and making me feel comfortable and welcomed.

It's clear that patient care and communication are priorities for this practice. The office runs efficiently, and the entire team made the experience seamless from start to finish. I left feeling confident in my treatment plan and truly appreciated the level of care and professionalism provided.

Marissa was overly accommodating and did an excellent job at replacing my permanent retainer! Fast, efficient, and quality work. I’ll definitely be make dentistry of old town scottsdale my primary office

Had a badly decayed tooth pulled today at DOOTS. The staff was friendly and professional, and the dentist did a great job. My options were thoroughly explained to me and the price was reasonable. I will absolutely return here for future dental work. I can highly recommend them.