About Brakes Plus
Brakes Plus, founded in 1990 and with over 100 locations, prides itself on building relationships with customers, vendors, and employees. They stand by their philosophy of installing quality products with world-class service at a great price. The company's core values include integrity, pride of workmanship, quality, teamwork, enthusiasm, friendliness, and continuous improvement. One customer had a headlight issue and was directed to Brakes Plus where they spoke with Kyle, who quickly took care of the problem at no charge, demonstrating exceptional customer service. Another customer, needing rotors done, felt supported by the general manager, who provided advice with care, making the customer want to return with all their vehicles. A third customer appreciated the courteous and knowledgeable staff during an oil change and tire rotation for their diesel, noting the pride the team took in their work. Jeremy, the manager, was praised for being honest and beating a dealership quote, while Robert Ortiz was highlighted for his incredible service and passion for helping others. Overall, Brakes Plus is dedicated to quality work, customer care, and service excellence. Customers can expect a knowledgeable and helpful staff, timely service, and a commitment to fair pricing and transparency. The staff goes above and beyond to ensure satisfaction, making Brakes Plus a trusted choice for vehicle repairs.
Jeremy the manager was super honest, beat Honda of superstition springs dealership quote by 1k! Really helped us out where he could. They hire great people there too, everyone is very helpful, we wouldn't go anywhere else to get our cars done.
One of my headlights went out, and I went to a couple different auto stores, bought one, but they both said that I needed to go to an auto shop to get it put in. AutoZone recommended Brakes Plus, so I called and talked to Kyle about coming in at 4. When I got there, he told me that unfortunately it would still cost for the labor that would only be for 30 minutes or less but would be around $80 at the most. I’m actually struggling financially and I just moved to Arizona recently, so I’m still trying to get established out here and am very low on funds. But he was so sweet and sensed that I really needed the help. He said “you know what, I’ll take a look and see...read full review
ACES! I was emotional and a wreck coming in to get my rotors done. The general manager handled my situation like I was his sister. Gave me advice like a big brother should. I'll be back with all of my vehicles in the future.