PetSmart Grooming

Nov 2023

Poorly trained staff, rude manager. Corporate office was responsive to my complaint and the store manager did respond but I think people should know and be prepared. (Store manager suggested I use a mobile groomer...?) I just needed my dog washed and they did do that ok. Too bad I had to put up with all the nonsense to just get that done.

May 2023

Any time I'm looking for Cat Stuff- be it new toys, catnip, large size dry cat food, etc etc Petsmart is my "petstop"The staff is friendly, usually helpful and although the prices are a little higher than some online stores. I prefer the service I get at Petsmart

Mar 2023

i was very disappointed. Their philosophy is to never say no to your pup. They seemingly think the dog will stop doing bad behavior if you ignore them, such as jumping or barking. Before I took the class, I tried positive only training. I learned my pup needs the word "no" to understand what he can and cannot do. What did me in was our first class where a dog barked continuously. Every time he stopped barking for more than a few seconds the instructor THANKED him and gave him a reward. He'd bark, and she'd reward him. I pointed out he was learning to bark more because he got a reward. She wasn't interested. We also had to use certain words in training, not ours. It was...read full review