About XL Tax Service

XL Tax Service is a tax preparation business that receives high praise from its customers. The tax preparers, especially Sam and Ralph, are commended for their expertise and dedication. Ralph is described as thorough, thoughtful, and clear in his explanations. He goes the extra mile to try to lower his clients' taxes. The receptionist, Maria, is noted for her friendliness, professionalism, and excellent communication skills. Customers have shared great experiences, with one mentioning a large refund and calling XL Tax the best tax service in Phoenix. While there can be long wait times, many feel it is worth it. Some customers have had negative experiences with trainees who lack typing and spelling skills. There is also a policy of not making appointments for the current month, which can be inconvenient. Additionally, new customers may need to fill out a tax questionnaire, which is not a common practice at other tax services. Despite these issues, customers appreciate the affordable cost of $135 for a single w-2 and the extended hours of operation, including Sundays. Many have been returning for years, with one noting that they will always come back for the amazing, friendly service. XL Tax Service has a family-like atmosphere that takes the stress out of tax season, making the entire process easier than expected. Overall, XL Tax Service provides excellent tax preparation services, but there is room for improvement in training and appointment processes.

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Reviews for XL Tax Service

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  • Jan 2026

    Sam provided outstanding tax services from start to finish. They were knowledgeable, patient, and took the time to explain everything clearly. Sam made the entire process stress-free, ensured accuracy, and helped maximize my return. Their professionalism and attention to detail truly stand out. I highly recommend Sam to anyone looking for reliable and trustworthy tax services.

  • Jan 2026

    Outstanding experience with this tax service. Very knowledgeable, honest, and professional. They took the time to explain everything and made sure I was comfortable with the entire process. I will definitely use their service again.

  • Jan 2026

    This is a very reliable tax preparation service !!! Frankie did my taxes and help led file my w-2’s. Great customer service, amazing people and a job well done and to the point. The whole staff is very friendly and I will keep coming every year here to do my taxes!

Hours

Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 10AM - 5PM
Sunday: Closed

Location

536 E Dunlap Ave #11, Phoenix

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