About Water Heaters Only, Inc
Water Heaters Only, Inc. is a specialized service provider for water heater repair, replacement, and installation, serving the Mesa area including Chandler, Gilbert, Scottsdale, and Tempe. The company is praised for its quick response time, knowledgeable technicians, and high-quality service. Customers appreciate the option of US-made heaters and the convenience of not having to return products for any issues. Installation experiences are consistently positive, with technicians demonstrating professionalism and courtesy. Water Heaters Only, Inc. offers same-day service, often without additional emergency fees, making it a reliable choice for urgent needs. Customers have reported satisfaction with the competitive pricing and the efficiency of the installation process. The company also provides residential, commercial, and tankless water heaters, all backed by a warranty. With financing options available and no extra charges for weekend or holiday service, Water Heaters Only, Inc. has built a strong reputation as an expert in the industry. Overall, the business is highly recommended for anyone in need of water heater services, with many customers expressing their willingness to recommend the company to others.
I have used the services twice. Once for my original water heater and then for my most recent water heater that failed not due to their installation but after 5 years of water softener and Phoenix hard water it had enough. Carlos came out quickly and replaced it and worked with me and all my questions and was able to clearly answer them. He also alarmed me about water damage and checked and showed me the areas of concern. He provided advice but was not in any way pushy and I'm glad I followed his advice and had a mitigation company come and they are doing the repairs now for the water damage. This gives me peace of mind even though it does cost me more but doing things...read full review
I called Water Heaters Only (WHO) because I noticed water in the pan below the Rheem heater and WHO installed the heater 5 years ago.
WHO sent Carlos to do the inspection. He arrived as scheduled and told me that the water heater should be replaced. I was pleasantly surprised to find out that he could do it immediately. He went and got the exact same model and several hours later I had a newly installed heater.
Carlos: 5 stars..but wait.
The following day I tested the water temperature: 88, while the thermostat was set at 120. The stars were fading.
Carlos came later that day and determined that the solar mixing valve and the solar input to the...read full review
The technician assigned (Junior) was Very professional, Outgoing, And knowledgeable of the product and installation procedures. Junior did an outstanding job. The new water heater looks absolutely wonderful.