About Visionworks Fountain Square
Reviews for Visionworks Fountain Square
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 6PM
Sunday: Closed
Visionworks Fountain Square offers a blend of positive and mixed experiences for customers. The optometrist and eye exams receive high praise, with quick service and efficiency highlighted by many. Customers appreciate the friendly and helpful nature of some staff members, especially at the front desk and those assisting with frame selection. Recent reviews commend specific staff members for their outstanding service; one customer noted how a staff member corrected previous issues with their glasses, making them feel better than ever. Another customer emphasized the helpfulness and professionalism of the doctor and the staff during their visit, leading them to choose Visionworks as their go-to eye care provider. However, there are still some accounts of unhelpful store associates in situations where extra assistance was expected. Despite these inconsistencies, many customers express strong loyalty to the store, particularly for eye exams and frame selection. Overall, Visionworks Fountain Square is recognized for its commitment to customer care and a pleasant shopping experience, making it a recommended choice for eye care needs.
I just love going here every year, i have the same doctor and she's always incredible. Farrah, who works at the front desk is fantastic. She made my whole day. They have higher end glasses now. And I found a fantastic pair, and they will be done in a couple of days. This is my fourth year coming here. And I'd love them.
The only thing I would change is that the registration people at least smile when they greet you. Aside from that, the service was great! The doctor took time to explain the photos of my eye, was clear on what to look for. She made a referral and I received a call the next morning! I was very pleased that it happened so quickly. Dr.Nguyen is amazing and very knowledgeable.
Samantha was great help! both screws fell off my glasses and went somewhere to else to get them fixed and they left them not the greatest, sam corrected their past work and made them even better! i haven't had my glasses fixed in months and they feel better than ever! thank you sam