This rating is for Evelyn only. She was kind, very and helpful. If it wasn’t for her, we would have walked out of the store, because we were next in line and was waiting for a very long time and no one else would wait on us. Evelyn was taking care of a customer and there were 3 other employees at the check out including the manager and two of them walked away and the other person completely ignored us, and wasn’t even waiting on a customer. Then, someone came in to pick up an order and that person got waited on before us. We just wanted to make sure to let Ulta know that Evelyn is a keeper.
May 2025
Hi I would like to give a shoutout to cashier idealiza she was very nice and so knowledgeable she helped me in the eyelash department. Then she showed me the Lilly lashes that are activated by body heat which she was wearing they looked so nice so I had to buy a pair along with another customer who was listening who has never worn lashes. I haven’t used them yet so excited to. Thank you again Ideliza very helpful!!!
November 2024
Had an exceptional visit to Ulta at Tatum and Cactus! Rarely do I shop here, but today was extraordinary. Greeted with a smile by a fabulously made-up employee, I quickly found what I needed. Victoria, at checkout, was a delight, informing me about the perks of signing up for emails and sales. Discovering my recent birthday, she gifted me a lovely perfume, ensuring my return. This level of customer service sets a standard all retail should aspire to. Thanks to Victoria, I'm now a lifelong customer. What an experience!
This rating is for Evelyn only. She was kind, very and helpful. If it wasn’t for her, we would have walked out of the store, because we were next in line and was waiting for a very long time and no one else would wait on us. Evelyn was taking care of a customer and there were 3 other employees at the check out including the manager and two of them walked away and the other person completely ignored us, and wasn’t even waiting on a customer. Then, someone came in to pick up an order and that person got waited on before us. We just wanted to make sure to let Ulta know that Evelyn is a keeper.
Hi I would like to give a shoutout to cashier idealiza she was very nice and so knowledgeable she helped me in the eyelash department. Then she showed me the Lilly lashes that are activated by body heat which she was wearing they looked so nice so I had to buy a pair along with another customer who was listening who has never worn lashes. I haven’t used them yet so excited to. Thank you again Ideliza very helpful!!!
Had an exceptional visit to Ulta at Tatum and Cactus! Rarely do I shop here, but today was extraordinary. Greeted with a smile by a fabulously made-up employee, I quickly found what I needed. Victoria, at checkout, was a delight, informing me about the perks of signing up for emails and sales. Discovering my recent birthday, she gifted me a lovely perfume, ensuring my return. This level of customer service sets a standard all retail should aspire to. Thanks to Victoria, I'm now a lifelong customer. What an experience!