About Semper Fi Heating and Cooling
Semper Fi Heating & Cooling is a trusted HVAC service provider known for its reliable maintenance and professional repairs. The company emphasizes the importance of regular maintenance to keep heating and cooling systems running efficiently all year long. Their maintenance service goes beyond simple filter changes, including checking electrical components, refrigerant levels, air circulation, thermostat calibration, and overall system performance. This thorough approach helps homeowners lower energy bills, improve indoor air quality, and extend the lifespan of their HVAC units. Customers consistently praise the professionalism and dependability of Semper Fi's team. One reviewer recounted how Ryan arrived promptly, quickly diagnosed their AC issue, discussed options, and helped find the right solution. A portable AC was installed promptly, followed by a quick and efficient full installation of a new system a few days later. The team took time to walk through the new setup and answer all questions, ensuring customers felt confident with their system. Another customer highlighted the technicians' politeness, knowledge, and speed. Micah and another technician performed water heater and AC tune-up services, respectively, and were described as solid, consistent, and professional. The owner’s effective leadership is evident in the company's high rating and reputation for quality service. During a summer emergency, a customer was able to schedule a timely service through online messaging. Technician Guy J. visited on a very hot day, patiently explained the issues, and presented options without pressure. He provided honest advice, suggesting repair or replacement based on the unit’s age while informing the customer about discounts, rebates, and financing options. On installation day, a team of respectful and efficient workers arrived on time and completed the job neatly and thoroughly. Overall, Semper Fi Heating & Cooling is known for its dependable, professional service, open communication, and commitment to customer satisfaction. Their team consistently delivers quick, knowledgeable, and courteous service to keep homes comfortable and HVAC systems in top condition.
Professional service at each step. My ac quit blowing cold late and I called Semper Fi after a quick Google search. I explained our situation and the next morning had a call back, which I missed. Call back in and talk to the rep about getting help out and was told tomorrow. I explained again our situation and she asked if we were okay for a 7 to 9 pm slot. YES. Ryan called that he was on the way around 8:30 and hits the ground running when he arrived. He found the issue, discussed the options and helped us find the right solution for us. Next day we had a portable ac brought out and installed. Two days later the new unit installed. Each step proceeded by calls from the office and the techs on the way. The install itself was quick. They took time to walk us through everything afterwards. All questions answered. We're still getting used to the new system, but the house isn't 100 degrees inside. All that's left is a skirt to keep the birds out.
Thank you Semper Fi for your professional attitudes, expedient service, and prompt and open communications. It kept a bad situation from being potentially worse.
Micah came by today and did my Water heater. Another dude(forgot his name) came by a couple of days ago for my a/c tune up. These guys were solid, polite, knowledgeable and fast too. Every person who has come to my house and done work has always been that way. These guys are CONSISTENTLY spot on. The owner CLEARLY knows how to command a unit and it's NO SURPRISE why they have a 5 STAR RATING.
Had an unfortunate issue with my HVAC in the middle of July in Phoenix. Was able to secure a timely service call via online scheduling/text messaging (Skye). The technician (Guy J.) came out on a 115F day and got on the roof to see what was up. He was very patient in explaining what was going to happen, what he found, and going over all my options. This included letting me follow him around while he explained the scenario and going over photos he took.
I knew that because of its age the HVAC needed to be replaced but Guy didn’t push for the costly replacement option automatically. He initially gave the repair option and let me make the decision without any pressure....read full review