About Republic Services of Phoenix
Reviews for Republic Services of Phoenix
Write a reviewHours
Monday: 7AM - 4PM
Tuesday: 7AM - 4PM
Wednesday: 7AM - 4PM
Thursday: 7AM - 4PM
Friday: 7AM - 4PM
Saturday: ClosedSunday: Closed
Republic Services, based in Phoenix, aims to meet customers' waste disposal needs with reliable pickup and quality containers. However, there have been varying experiences reported. At the Hutchins Texas location, some employees have reported a lack of supervision and support, including an injury that wasn't properly reported up the chain of command. On the other hand, some customers have had positive experiences, such as working with account representative Kim Bahorich, who is described as pleasant, knowledgeable, and efficient in addressing any issues. Additionally, Mike Sanchez, another representative, is praised for his responsiveness, accuracy in quotes and follow-through, and politeness. Overall, Republic Services' level of customer service seems to vary depending on the location and individual representatives.
After I posted the review yesterday the "Customer Care" section responded and asked me to email them - which I did. I have to admit, my rep did get a hold of me immediately. The rate increase was explained. Not sure how this is going to go in the future but I was surprised at the promptness of their "Customer Care" section. But, a customer shouldn't have to leave a scathing 1 star review to get satisfaction. . . . .just saying.
I hope this gets to the right person I work at the Hutchins Texas location and there is something going on my supervisor is never there never checks on us and our new OM don’t do anything about it I got hurt at the Landfill he said he was gonna make a report on it and our GM didn’t even know I had been hurt I can’t afford not to work so I just deal with the pain
My overall experience with Republic Services has been great. My account rep Kim Bahorich is an absolute pleasure to work with She is always on top of any issue I may have. She really seems to enjoy her job and is wonderful to talk to on the phone