About Quail Run
Reviews for Quail Run
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Quail Run Behavioral Health in Phoenix, Arizona offers acute inpatient and intensive outpatient programs for adolescents ages 12–17 and adults. The facility is temporarily only accepting female adolescents for inpatient care. Reviews describe Quail Run as amazing, with help that was easily accessible and staff eager to give it. The staff is described as brilliant, supportive, caring, and always helpful at getting patients back on track. Group facilitators are great, and the groups helped with self building. Psychiatric care was amazing, with doctors who made patients feel heard and helped with medication and proper treatment. Nurses and techs were always there and available. The patient advocate is described as an amazing man who always does everything to ensure the stay is worth it. The facility is super clean and comfortable, and the cafeteria is yummy. Patients felt safe and would choose this facility again. Many expressed gratitude to numerous staff members, including doctors, nurses, techs, social workers, kitchen staff, and maids who kept rooms clean. One reviewer noted being seriously mentally ill and refusing to go anywhere but Quail Run now.
Quail Run?? Where to start, this place saved my life. From the moment I was wheeled in the doors i could feel the change begin. All the staff that took care of me while i spent 6 days in inpatient care my needs were addressed and taken care of. I was afraid of the change I was making but once I opened up to the plan for me it seemed all the pain and the reasons for my despair were uncovered. After 6 days of good food great Techs ( Jo ) and some great work groups I was discharged. I immediately began the Outpatient Class and man that’s when my life really changed.. I was blessed to have Maddy as my Advisor.. And just so you know the only person I know who is always...read full review
When I was here, the staff was caring, encouraging and straight forward with me. Though it was a frightening experience when I first showed up, once I was assigned to a unit, I immediately started to feel at ease. The doctors, nursing staff, technicians, and other support staff were very encouraging. They are not pushovers, but if you are serious about healing your psychological wounds it would be hard to find a better team to support you in your endeavor. I continue with Quail Run on IOP. Hopefully I remember to update this as I continue with my progress to help others with a complete evaluation of the facility.
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I have spent time at Quail Run in both inpatient and outpatient care, so I have experienced both sides of the program.
My two inpatient stays were mixed. The facility itself was clean, colorful, and much less depressing than many other psychiatric hospitals in the Valley. During my February 2026 admission, there seemed to be more groups and the overall atmosphere felt more organized than it had in July 2025. The nurses and behavioral health technicians were consistently kind and compassionate.
My biggest concern was with one of the psychiatrists, Dr. Fermo. I often felt rushed during our daily meetings, as though he was trying...read full review