About Parker & Sons
Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. They are quick to respond, helpful, and professional in addressing various repair needs, such as water heater and water leak issues. Customers have praised their friendly, courteous, and informative service technicians, who go the extra mile to resolve problems, even working late into the evening to restore electricity to an HVAC system. Recently, customers have noted the thorough and exceptional work done by technicians like Charles, who replaced toilet inner workings and added a shut-off valve. The prompt service has also been highlighted, as one technician arrived within 2 hours to fix an AC unit, quickly diagnosing and replacing the Condenser Fan and Capacitor, bringing the cold air back. Nathan’s detailed inspection of the AC system included photos and recommendations, showcasing the professional approach of the team. Additionally, customers appreciated the great communication and professionalism during the installation of two air conditioning units, noting the thorough cleanup after the job was done.
Great
Our favorite technician Hector showed up and we were delighted. We knew he was going to be fair, honest and all with a smile. He immediately recognized the issue and was finished in under an hour. He should be the model for which all of your other technicians follow. He's a jewel. Now, I'm not thrilled about the AI being used to take service calls however. Having a person to speak with during an emergency is for me, a much better business model. I hope you look into that or give the option to speak to a live person especially over the weekends.
Great Service!
Our technician Erick, fixed Air conditioner he Came out on a hot Sunday afternoon In Arizona and was very professional.
Erick Included photos along with the invoice. I really appreciate it. 👍🤩