About Home Services at The Home Depot
Home Services at The Home Depot is known for its friendly and knowledgeable employees who provide excellent customer service. Many customers appreciate the helpfulness and courtesy of the staff, noting that they genuinely engage with shoppers rather than avoiding them. One customer highlighted the support they received while purchasing heavy bathroom items, mentioning how multiple employees assisted with loading the items onto a cart and into their vehicle. The store's commitment to a positive customer experience, possibly due to new management or training, has made a significant impact. Additionally, military veterans enjoy discounts on their purchases, further enhancing the shopping experience. Overall, the employees’ attentiveness and willingness to help create a welcoming atmosphere that encourages customers to return.
Great service, we’re eager to get the job done and constantly checked in the see if an earlier date worked when a spot opened up. Carpet was installed in a timely manner and did a great job. Only left 1 tiny scuff on a baseboard out of 3 rooms but isn’t even noticeable.
I had such a great experience, I had to leave a review. Sometimes you enter home improvement stores and the staff seem like they are avoiding eye contact at all costs. Today, everyone at this Home Depot was very helpful, courteous and smiled. It made all the difference. It wasn't an off-handed "find everything you need?" as they are passing by giving every indication that they hope to god the answer is yes. Today, they were genuinely asking how they could assist. Really appreciate it. I am not sure if there is new management, or a new Customer Experience training, but whatever it is, keep it up!
I really never thought I would be writing a review for this Home Depot or for that matter any Home Depot. This particular store sits on the northeast corner of Cave Creek Road and Thunderbird Road. Came here to buy replacements for the bathroom. Being that the boxes are big and heavy, I got an employee to help placing the items on a flat cart. By the time we had to get the bigger item there just happened to be another employee who helped out as well. On the way to check out the lady assisting at the register said after I pay she would get someone to help with loading the items in our vehicle. This time there were three of them. Sure enough they were extra careful and I didn't have to say anything, they were extremely helpful as well as careful not to drop any of the boxes. Plus I get a discount for being a military veteran when I purchase items from them. So not only were the items we bought were discounted in price but I got another discount for being a veteran. Overall I found the employees to be very helpful and courteous at this store which makes me come to this particular store more often. If I wasn't buying anything I would just be browsing the store and who knows what I would buy. A big shout out to the employees who helped loading up the vehicle, much appreciated.