Extreme Micro

Feb 2019

I can't tell you how much I love the team at Micro!! We moved here only a few months ago and they repaired 3 different computers for me. The work has been efficient, well priced and the staff listens and exceeds expectations!

Jan 2019

I've been using extreme for Few years and have purchased over 16 computers and mabe 20 monitors. Last week I authorized them to upgrade two computers I recently purchased there a little over 2 yrs and needed to be upgraded resolve my issue and resolve the problems and come back upgraded and fully functional and they came back and had the same condition as when they took them! grant said 500.00 each 1000.00 As Scott is no longer with the company. I said only if you can do it quit! A week later got them running?? Stupid there excuse was special order parts and they did not have the administrative passwords? I am a national franchise of 28 years. Our point of sale techs in Florida IT people said the computer people always know them! And extreme micro is the only company I use and buy computers from. They came up with a 6hr bill to find the Administrative password extreme wants to bill me an additional which was not authorized! Later Russ the owner emails my wife for a bill of 10.7 hours at $1065.00? Work not Authorized and or scope! Never coming back I would not Recommend this company or any other company to use them.

Aug 2018

So, my experience with these guys was a total accident. I wasn't expecting to need their services but I'm not only super happy with the results of the end-products, I'm also very relieved they were the ones to holistically take on my project. I was putting together a new computer build for school. The component list was completely high-end and involved an AIO (all in one) water cooling solution with a 360mm radiator and an AIO water cooled graphics card with a 120mm radiator. In addition, I had two M.2 drives with custom EK heat sinks and an NZXT "i' series case with their smart hub for fan and lighting control along with several other custom parts. I was recently diagnosed with a form of bone cancer and underestimated how badly the treatments I've been receiving would effect my fine motor control and ended up bricking a Gigabyte AORUS motherboard by dropping my CPU and crushing several pins. At that point I was feeling pretty dejected and wasn't sure if I would be able to put my computer together without damaging some VERY expensive hardware components. I was seriously upset with myself, mad at the totality of the circumstances surrounding the situation, and generally upset. I had seen Extreme Micro a few times in my intermittent goings to the Japanese food place in which they occupy the same plaza and figured I'd stop in to see if they offered a build service. I met Grant, the guy who is their usual customer contact for product and services, and was also affectionately and distantly barked at by Odin (their shop dog who hangs out in the back of the shop - this has nothing to do with my project experience but made my happy because I'm a big dog person) as I walked inside. Grant informed me they were more than capable of handling my build and provided a cost structure and possible time frame for project completion. I dropped off the components within the next few hours. There were a few hiccups along the way (because I had some faulty RAM and was missing a cable the factory forgot to package along with my CPU AIO) but both Grant and Scott (their principal system builder) kept me informed of what was going on so that I could swap out the parts necessary to give Scott what he needed to finish the project. They have a really cool email ticket correspondence system that they update with major project milestones and use it if they need to reach out to a customer. I thought it was helpful to watch my email for updates and to keep apprised of what was happening with my build. Due to the complexity of my system and the hardware hiccups (that were unfortunately normal RMA issues in the PC world and had nothing to do with Scott or the Extreme Micro guys) it took about a week to get the call that my computer was completed. In the realm of PC building this is actually pretty remarkable but they're used to pushing out projects much faster. All in all the technician hours that went into my build totaled enough to make compilation labor quite expensive (like they could have charged me several hundreds of dollars and probably should have) but instead honored the price that Grant quoted for me as an estimate when I first dropped off my parts. THAT is amazing. Back to my computer; it turned out INSANE. And the best type of insane I've ever experienced in the full technological tenure of my life. Like full PC Master Race insane. Scott is not only a cable management god but he also installed windows and all my drivers, conducted any and all updates and made sure the platform was stable and ready to go before releasing it to me. My experience was obviously the above: from a pile of high end components, my shattered ego, and pent of frustrations of not being able to handle my build myself, to being surprised by the nicest looking computer build I've ever been lucky enough to own and I can genuinely say it wouldn't have turned out this well if I did it myself. And with all the technical hiccups that occurred I probably would have