About Empire Plumbing & Air Conditioning
Empire Plumbing & Air Conditioning is a family-owned business established in 2000, recognized for its commitment to treating customers fairly and honestly. With over twenty years of experience, the company has built a reputation for professionalism, courtesy, and prompt service. Customers have praised the team’s dedication, noting their diligent work to resolve issues, including climbing roofs to identify leaks. Employees strive to earn customer trust by completing jobs with precision and cleanliness. Many clients have experienced timely responses to emergencies, including hot water heater, air conditioning, and plumbing issues, often resolved on the same day. Recent reviews highlight the friendly and knowledgeable staff, such as Dean, who goes the extra mile for customers. Landon and John have also received praise for their quick and efficient service on a 25-year-old Trane air conditioner, ensuring that everything was done thoroughly and economically. Empire’s service plans are highly recommended, and the business stands out for its exceptional service and professionalism, making it a top choice in Phoenix.
Landon and John came out to service our air conditioner. Our 25 year old Trane had an issue. They serviced and repaired the issue quickly, efficiently, and with direct and honest information. They were friendly, considerate, informative. Our 25 year old Trane was repaired and working well when they left. I felt confident everything had been done thoroughly and economically with our concerns as their first priority. I am very happy with Empire and have been for some years.
My wife turned on the water and the garbage disposal to grind up some salad leavings and the disposal came loose from the sink and hung down spewing water all over and what horrible noise. I called EMPIRE, who has done all our plumbing needs fir years. They were quick to respond and fixed the problem in about 30 min. and we are back to normal operations again.
This company is amazing ! Called with an AC issue , and they came out and had us back up and running so fast ! From the minute we made the call , to the technician finishing the job it was by far the smoothest and quickest service we have ever had. The technician was super knowledgeable with our unit and knew exactly what the issue was within 15 minutes. I will continue to use this company from here on out ! Highly recommend