Elements Massage

Mar 2024

The staff was super friendly and very informative when I went to get my first badge there. I loved the add-ons available to get with your massage. Their membership is easy (not complicated, if you ever need to cancel) and not scary to join!

Mar 2024

First experience was good. 90 min. And it hurt but a good hurt. Made another appt for a month later. Well turns out my memory not so good and got a call wondering if I was showing. 5 min after I was to be there. In the last month I never got a reminder call, text or email which I thought everyone did. So I paid the cxl fee 45.00 then they asked if I wanted to schedule again. Take my 45.00 then ask if I wanted another session. You can remind me when I'm 5 min late? But not a reminder within the month? I get policy but come on be better knowing someone's late or forgot especially when taking the 45.00. Won't go again.

Mar 2024

Everyone was phenomenal. I accidentally went to the wrong location and then ended up a few minutes late to my appt at paradise valley. The staff was very accommodating, while i did not think I was entitled to such a thing, they were able to move my appt a few minutes so that I could still get my full time. My massage therapist was the sweetest and very friendly. She even wrote me a little card and reminded me of the recommendation she had given. Absolutely LOOOVED everything. Will be back again when finances permit it.