About Dorian Studio
Reviews for Dorian Studio
Write a reviewHours
Monday: 9AM - 4:30PM
Tuesday: 9AM - 4:30PM
Wednesday: 9AM - 4:30PM
Thursday: 9AM - 4:30PM
Friday: 9AM - 4:30PM
Saturday: ClosedSunday: Closed
Dorian Studio offers a seamless and excellent customer service experience. The studio's representatives are knowledgeable, courteous, and willing to assist customers, even with archived photos. The service is prompt and reliable, with representatives going above and beyond to resolve any issues. Customers can easily track their online orders and access helpful services, including downloadable links and payment plans. The studio maintains a comprehensive archive of customer photos, ensuring that precious memories are well-preserved. Dorian Studio's commitment to customer satisfaction is evident in the positive feedback, with customers praising the ease of accessing their photos and the exceptional assistance provided by the studio's representatives.
Excellent customer service they were able to help and fix my problem even though I paid through the school and the school couldn’t help me. Very happy and grateful for what they did for me. I highly recommend them and will be a regular customer.
My daughter recently got her photos done at school and they didn’t turn out good due to them being taken late in the day. I emailed Dorian expressing that she was unhappy with her pictures but didn’t want retakes, I just wanted to help make a suggestion going forward. With the way customer service is these days I wasn’t expecting an email back at all. Not only did they email me back but they expressed genuine care and concern & made me feel heard. & they offered to do her retakes for free. I was not expecting that at all and I was filled with gratitude that they were actually kind & cared. Even if they hadn’t done the retakes just caring went a long way. I appreciate...read full review
5 Smiles! Dorian Studio is the best! My Son's graduation photos order never arrived. I called, spoke to Vikki and she sent another order within a couple days! It meant a lot to us that she cared and responded so quickly. Thank you Vikki! Thank you Dorian!