About Ben Franklin Plumbing AZ
Benjamin Franklin Plumbing AZ is a full-service residential plumbing company specializing in repair, maintenance, and various plumbing needs, including water treatment, drain repairs, slab leaks, and re-pipes. They stand out with a unique commitment to customer satisfaction, offering a trademarked promise: "If There's Any Delay, It's You We Pay," ensuring customers receive $5.00 for every minute they are late, up to $300. Additionally, they guarantee 100% satisfaction and employ background-checked, drug-tested technicians for customer peace of mind. Customers have praised the competence, professionalism, and friendliness of the technicians, highlighting their exceptional service. The company has received positive reviews for their reliable and trustworthy service, making them a top choice for plumbing needs in the area. Customers have appreciated the technicians' honesty, knowledge, and attention to detail, as well as their clean and respectful approach to their homes. The company's technicians, such as Rick, Jared, and James, have been praised for their prompt and skilled service, and for going above and beyond to ensure customer satisfaction.
Shower and toilet were both clogged on a Friday, called around but others couldn’t come until next week - until Rooter Hero kindly made a slot for us that very same day and within an hour or so they came and saved the day!! It was a hard task trying to find the clean out to begin with bc the main one was buried, but they didn’t give up and kept unclogging the very stubborn blockage in the main sewer drain.. i thought they wouldn’t able to find it or unclog it without taking out a toilet.. but they didn’t give up!! Thank you again for their patience and care in making sure it was all taken care of.. they were kind enough to explain solutions to maintain a clean drain.. made sure all sinks were working before they left. I would highly recommend them to anyone. I also saw the positive comments and wondered if it were all true, too good to be true! But they do exist, great service all about making sure us customers are happy. Thank you for your hard work! Please don’t change bc it’s so hard to find companies that take their time to make sure things are done correctly w extreme care for their customers. This company is a gem.