About Banner Urgent Care
Banner Urgent Care provides fast and convenient care for various health concerns, including injuries, infections, and sports-related injuries. The staff is friendly and professional, offering thorough evaluations, clear communication, and quality care. They provide a range of services, including flu tests, X-rays, sports physicals, and COVID testing. Patients have reported receiving excellent care, with one praising the practitioner for doing a great job with their son's stitches. The team is attentive and respectful, making sure patients feel included in their treatment options. Despite variable wait times, the care and staff are consistently fantastic, making it an efficient and reliable urgent care option. Many patients appreciate how quickly they are seen—some are in and out within 30 minutes—and note the staff’s efficiency and compassion. The overall experience is described as high quality, with a welcoming environment that reminds visitors of a family doctor’s office back home.
I rated this facility a 5 because the care I received was exceptional. The on-call doctor/practitioner (Carla Howard) demonstrated genuine concern, strong empathy, and a true commitment to understanding my condition. She took the time to listen, asked thoughtful questions, and made me feel supported and cared for throughout my entire visit. The level of professionalism and compassion made a difficult situation much easier, and I am truly grateful for the outstanding care she provided.
I have needed care here on 3 separate occasions. The staff and treatment here have been outstanding. The wait times have never been too long. The providers have been kind, knowledgeable, professional. They have the ability to do X-rays on site, which is a big plus. There is no lab for bloodwork on site though. I also learned that they do TB testing here. They do not do any vaccinations here. Easy access right off Chandler in Ahwatukee. Parking is plentiful. They also allow you to make appointments for care. Nice when you’re feeling awful and can’t wait long in the lobby.
Was on vacation and somehow injured my lower back. Booked an appointment online and was seen and diagnosed within the hour. Really friendly, professional staff, that provided the relief needed for the return flight across the country, the following day.