Evie, the clinical director, is the best patient advocate there is! I highly recommend this agency to anyone seeking care for their loved ones. Evie and her staff took such wonderful care of my father and we love everyone there!!! They are the Best!!!!
June 2018
Although we did not have experience with another home health company (our mom switched to Compassus Hospice after this-- who were great), I would not recommend American Premier. Although the person who met us in the hospital was personable, the medical staff and workings left much to be desired. We had 2 instances of someone scheduled to come to our mom's house and they were a no-call, no-show. When you're sick enough to need someone coming to your house to provide some type of healthcare, not showing is really inexcusable. It took me 4 phone calls to different people to get this addressed at all, and even then, it occurred again. The head of nursing was unable... read full review
November 2017
They do not communicate. My doctors trued, social workers, I messages intake coordinator over and over, even the supplier of my TPN could not reach them and do to that necessary bloodwork etc was missed. I have never seem such ridiculous care and lack of communication. An attorney is investigating all this now too. Don't trust yours or a loved ones care to them.
Evie, the clinical director, is the best patient advocate there is! I highly recommend this agency to anyone seeking care for their loved ones. Evie and her staff took such wonderful care of my father and we love everyone there!!! They are the Best!!!!
Although we did not have experience with another home health company (our mom switched to Compassus Hospice after this-- who were great), I would not recommend American Premier. Although the person who met us in the hospital was personable, the medical staff and workings left much to be desired. We had 2 instances of someone scheduled to come to our mom's house and they were a no-call, no-show. When you're sick enough to need someone coming to your house to provide some type of healthcare, not showing is really inexcusable. It took me 4 phone calls to different people to get this addressed at all, and even then, it occurred again. The head of nursing was unable... read full review
They do not communicate. My doctors trued, social workers, I messages intake coordinator over and over, even the supplier of my TPN could not reach them and do to that necessary bloodwork etc was missed. I have never seem such ridiculous care and lack of communication. An attorney is investigating all this now too. Don't trust yours or a loved ones care to them.