I purchased a ductless AC system from Air Dynamics in 2019. Yet when I recently called for service because it is blowing tepid air, I was informed that the company does not service ductless systems. Why then do they promote ductless AC systems on their website? Where's my warranty service? Not good!
December 2022
GARRY, THE OWNER IS SUING ME. Yup. He installed a brand-new HVAC unit in my office. He did not install it per the manufacturer's protocol, as in the installation manual. The thermostat reads an error code. The condensate line is supposed to have a 1/100 slope to prevent puddling; it does not. The thermostat, I finally figured out, is miscalibrated by 5 degrees. I had concerns. I informed him of this in a text less than 15 hours after the installation. I told him there was no hurry and "we'll get it figured out." But he immediately reneged on the one-year service warranty and any further service. My only recourse was to stop payment on the balance of... read full review
November 2022
Name change.... now : A Quality HVAC.hired to do annual maintenance and they looked at the machines, told us what they will charge .... to do what they were initially hired for AND charged us for two hours for the hour they were there!We are looking for a COMPETENT , TRUSTWORTHY business in the fall!
I purchased a ductless AC system from Air Dynamics in 2019. Yet when I recently called for service because it is blowing tepid air, I was informed that the company does not service ductless systems. Why then do they promote ductless AC systems on their website? Where's my warranty service? Not good!
GARRY, THE OWNER IS SUING ME. Yup. He installed a brand-new HVAC unit in my office. He did not install it per the manufacturer's protocol, as in the installation manual. The thermostat reads an error code. The condensate line is supposed to have a 1/100 slope to prevent puddling; it does not. The thermostat, I finally figured out, is miscalibrated by 5 degrees. I had concerns. I informed him of this in a text less than 15 hours after the installation. I told him there was no hurry and "we'll get it figured out." But he immediately reneged on the one-year service warranty and any further service. My only recourse was to stop payment on the balance of... read full review
Name change.... now : A Quality HVAC.hired to do annual maintenance and they looked at the machines, told us what they will charge .... to do what they were initially hired for AND charged us for two hours for the hour they were there!We are looking for a COMPETENT , TRUSTWORTHY business in the fall!