Air Dynamics

Aug 2023

I purchased a ductless AC system from Air Dynamics in 2019. Yet when I recently called for service because it is blowing tepid air, I was informed that the company does not service ductless systems. Why then do they promote ductless AC systems on their website? Where's my warranty service? Not good!

Dec 2022

GARRY, THE OWNER IS SUING ME. Yup. He installed a brand-new HVAC unit in my office. He did not install it per the manufacturer's protocol, as in the installation manual. The thermostat reads an error code. The condensate line is supposed to have a 1/100 slope to prevent puddling; it does not. The thermostat, I finally figured out, is miscalibrated by 5 degrees. I had concerns. I informed him of this in a text less than 15 hours after the installation. I told him there was no hurry and "we'll get it figured out." But he immediately reneged on the one-year service warranty and any further service. My only recourse was to stop payment on the balance of payment until this is remedied. I've been around and around with HVAC folks around here. Unfortunately for him, he got to me after I learned some lessons. If I could have stopped payment on only some of the balance, I would have, I only wanted these items corrected. Otherwise, my manufacturer's warranty is void. Everyone knows that. But instead of dealing with it professionally, correcting the installation to specifications, fastening the outdoor condenser per protocol (he didn't fasten it at all), addressing the angle of the condensate tube, and the half-cocked exit duct on the indoor unit (3/4" gap), and the hole in the roof the size of a coffee can that he left where the old flue was, HE HAS CHOSEN TO SUE ME. Yup. HE'S SUING ME. Gonna put a lien on my property. Started slandering me all over town. But, as a consumer, I have rights, says the Attorney General. So we shall see. I was quite disappointed. He impressed me at first, 'the sales pitch', and he has excellent reviews. Maybe he's burned out on consumers. He told me he doesn't plan on working for individuals anymore, only businesses, I was "probably his last one". So maybe you dodged the bullet right there. Or, from what I know, he may have been lying.

Nov 2022

Name change.... now : A Quality HVAC.hired to do annual maintenance and they looked at the machines, told us what they will charge .... to do what they were initially hired for AND charged us for two hours for the hour they were there!We are looking for a COMPETENT , TRUSTWORTHY business in the fall!