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My 97 year old mother who lives in Phoenix (I live in Tucson) had a problem with her thermostat. When she first called, they told her they were booking appointments in January. When she explained her age, they sent someone right out. He gave us two options, one of which was cheaper, but would have required us to order the t-stat from Amazon and reschedule another appointment, which I very much appreciated. But I told them to go ahead and take care of it, because my mother has the financial resources, and to avoid making more work for this excellent company. Thanks, AccuTemp! Bennett
AccuTemp is an incredibly honest and trustworthy company. We had the company install three A/C units in our home and rental property. At some point during AccuTemp installation or a service inspection, a wire was put in the wrong spot in the A/C unit at our primary residence. After some time that wire shifted a bit and the high voltage shorted out several components of our A/C system. AccuTemp diagnosed and fixed the problem. The most impressive part was Chris and Pete were completely honest with me about what caused the problem and the company ended up charging us zero $ for the parts and labor to fix. They could have easily lied to me about the issue and what caused... read full review
The AccuTemp group, Joel P., Randal P., and Joe M., were great. They were courteous and explained the steps they were working on, including pictures and videos. They cleaned up the work area well. I appreciate the recommendations they provided. Great team. So far it’s been a great experience with AccuTemp.