Marco is INCREDIBLE! Randomly started having issues with our AC today. Ended up popping our circuit around 8:45pm. Called the emergency line and Marco answered, listened to my concerns and then said “no problem, I’ll be there in 15”. He showed up found some loose wires and had it up and running again in 20 minutes. His Can-Do attitude to take care of my family and I this late at night on a Saturday caught me off guard. But goodness are we grateful! This company should be proud to have someone so amazing work for them. Thank you Marco for going above and beyond.
About Sonoran Mechanical Systems
Sonoran Mechanical Systems is a reliable choice for air conditioning services. Customers appreciate the friendly staff and punctual service, with technicians arriving on time and providing excellent customer care. Emergency calls are handled professionally, with technicians ensuring satisfaction before leaving. Many reviews highlight the professionalism and kindness of technicians, particularly Edgar, who is noted for going above and beyond to help customers, even after hours. He has been praised for his responsiveness and for quickly getting AC units up and running. Another technician named Ellison is recognized for being very professional and knowledgeable, quickly diagnosing problems with HVAC systems. The company has been trusted for annual maintenance and warranty issues, and customers consistently praise the courteous appointment scheduling. Overall, Sonoran Mechanical Systems is recognized for their commitment to quality service.
Reviews
After experiencing two days of sudden HVAC power trips, I contacted Sonoran Mechanical on Tuesday morning. They dispatched a technician to my house within an hour! He performed a thorough, systematic inspection, replaced the contactor, and proactively replaced the capacitor as a preventive measure. Truly outstanding service! Highly recommended!
Outstanding Service from Sonoran Mechanical Systems of Phoenix
I cannot say enough good things about Sonoran Mechanical Systems of Phoenix. When our air conditioner failed in 112-degree Arizona heat, Service Supervisor Jose immediately answered my call for help and understood the urgency of the situation.
Despite it being late Friday afternoon, Jose had their lead technician, Karim, at our home in about two hours. Karim spent the next hour carefully diagnosing the problem and determined that a failed thermostatic expansion valve was preventing the refrigerant from circulating properly, causing the system pressure to exceed the compressor's operating limits.
Even though… read full review
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Hours
Good to know
- accepts credit cards
Location
7902 W Gold Dust Ave, Peoria, AZ 85345
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