About Sonoran Mechanical Systems
Sonoran Mechanical Systems is a reliable choice for air conditioning services. Customers appreciate the friendly staff and punctual service, with technicians arriving on time and providing excellent customer care. Emergency calls are handled professionally, with technicians ensuring satisfaction before leaving. Many reviews highlight the professionalism and kindness of technicians, particularly Edgar, who is noted for going above and beyond to help customers, even after hours. He has been praised for his responsiveness and for quickly getting AC units up and running. Another technician named Ellison is recognized for being very professional and knowledgeable, quickly diagnosing problems with HVAC systems. The company has been trusted for annual maintenance and warranty issues, and customers consistently praise the courteous appointment scheduling. Overall, Sonoran Mechanical Systems is recognized for their commitment to quality service.
Excellent Service from Sonoran Mechanical provide throughout the whole process of the Maintenance Check. The technician, Jose Avila did and excellent job, he found a significant issue that he corrected. Jose was very knowledgeable and professional!
Nicole at Sonorron Mechanical Systems Customer Service was our first contact after a AC failure at our home. Nicole took the time to research our AC Install a few years back on our recent home purchase and discovered we had a parts warranty. Nicole assigned Karim the next day and confirmed the warranty and collected the labor cost for replacement of our internal coil. Karim, went a step further and pumped in refrigerant to keep us cool until Jose arrived, 3 days later, with the new replacement coil.
Jose and a helper arrived on time and began the process in removing the leaky coil and while replacing the coil smelled natural gas coming from the integrated heater....read full review
I just had Sonoran mechanical systems come out for my annual tuneup on my air-conditioning units. Jose was the technician and went above and beyond to make sure I understood everything throughly. He took great care and provided excellent customer service!