Once again Tri State came to our rescue. We woke up today to no air on our first floor. We are in the middle of a high heat advisory for the next week. To say I was freaking out is an understatement. I reached out to Tri State and within 2 hours they had someone out to repair it. They now have twice helped us. They are honest and fair. Without a doubt I would refer them to anyone. Thanks again for saving the day!
Edit to add- I read the other review that was negative and after looking at the comments saw that the real owner, not the man who answered the phone, made everything right. When I first read that review I thought the guy must be talking about the wrong company. Tri State are legit stand up people. The owner and his wife have been amazing to work with.
Please know that you will be in good hands if you use Tri State for you air conditioner needs.
About Tri State Mechanical
Tri State Mechanical is a reliable and customer-focused company that provides excellent HVAC services. Their team of personable and respectful workers ensures that customers receive top-notch care. With prompt scheduling and transparent pricing, they prioritize customer satisfaction. Their technicians, including Lamar, take the time to explain issues and provide OEM replacement parts. The company's commitment to honesty and quick response time has earned them a loyal customer base. Customers have praised the company's ability to respond quickly, especially during emergencies, and noted the polite service and helpful advice offered by the team. The owner and his wife are recognized for their dedication to customer care, making it clear that clients will be in good hands when using Tri State for their air conditioning needs.
Reviews
Eddie, Mike, and Lamar were great to work with! They could schedule an appointment with me the same day I contacted them. Lamar diagnosed the issue and explained exactly what was needed in order to fix the problem and keep it from happening in the future. They were very upfront with how I would be charged and assured me the replacement parts would be OEM Carrier, which I was looking for. They are not pushy with "sales tactics" like many larger AC companies in the valley. Lamar was able to fix in one visit what another company tried to resolve over 3-4 visits. Thank you so much for your help!
My mother called one of the big firms to look at her Ac and they of course tried to rip her off. Adrian from Tri State came out and solved the problem and I'm so impressed with his professionalism and everything about the way the company handled the situation. It's so hard to find honest businesses that don't rip off old people. Thank you so much. I'll be recommending you every chance I can.
Photos
Hours
Monday 7AM - 10PM
Tuesday 7AM - 10PM
Wednesday 7AM - 10PM
Thursday 7AM - 10PM
Friday 7AM - 10PM
Saturday 7AM - 10PM
Sunday 7AM - 10PM
Location
3321 North Reseda Circle Suite 52, Mesa, AZ 85215
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