Optum Primary Care - Baseline

Optum Primary Care - Baseline is consistently described as having kind, helpful, and professional staff who answer questions clearly. Patients report that appointments have minimal wait times. The office is noted as being very well put together, with accessible features like an automatic door opener and a spacious restroom. Multiple reviews highly recommend the providers, who are described as amazing, caring, and going above and beyond. They treat patients like friends, make them feel safe and comfortable, and provide excellent guidance and referrals to specialists. The support staff, including assistants and receptionists, are also praised as being amazing and the best. A single critical note mentions that front desk staff can sometimes ask personal questions loudly, affecting privacy in the waiting room.