About Inland Kenworth - Mesa
Reviews for Inland Kenworth - Mesa
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Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 12PM
Sunday: Closed
Inland Kenworth in Mesa, Arizona is a premier semi-truck dealership that offers a wide range of services, including parts, service, and sales. The fully stocked parts department has a large inventory, ensuring customers can find what they need to keep their trucks running smoothly. The expert team is dedicated to providing outstanding customer service and support, helping customers find the right solutions for their commercial trucks or trailers. Customers praise the exceptional service and communication at Inland Kenworth. Debra in the service department is described as knowledgeable and friendly, brightening up customers' days. Technicians like Trey are praised for their thorough troubleshooting and communication, taking the time to explain issues and findings. The service advisors, such as Mark, work hard to ensure warranty claims are covered. Overall, the staff goes above and beyond to get customers back on the road quickly and correctly. Inland Kenworth has recently moved to a larger location west of Greenfield, now with an expanded service department. Customers highly recommend this facility and look forward to continuing to work with the excellent team in the future.
All of the part guys are a great help!!! I've been dealing with them for about 6 yrs now before they moved to this bigger location and they are always so helpful. They have emailed/ text wire diagrams and digrams of parts multiple times which made it that much easier for me.
Keep up the great work guys!!!
Trey the technician did awesome work, and Mark the service advisor did awesome work getting most of my warranty claim covered. I brought my problem child truck in for derates, after having been to another dealer 3 times, where they quite frankly, just threw parts at it.. Trey was assigned the job, and he spent lots of time troubleshooting, researching, and testing the engine. Took time out of his day to call me and discuss issues and findings. Communication is way better over here. Other shop I just dropped truck off, they ran the codes, wrote it up, and pulled it around back to wait for a tech. Then sent a quote a week or two later, then an email when ready. Absolutely...read full review
Excellent place for all repairs on your vehicle. Debra in service, Steve (shop foreman) and Chase (technician), went above and beyond, to make sure that my Kenworth was back on the road, in a correct and timely manner.
Everyone as well on the staff keep my mind at ease.
Highly recommend this facility and I for sure, will continue to associate myself and vehicle with the team in the near future !!!