Citadel Post Acute is a community-focused healthcare facility that provides exceptional care and service to its patients. The dedicated and compassionate staff aim to go beyond expectations and make a positive impact on those they serve. Patients often express gratitude for the professional services and patient care, noting staff's patience and prompt communication. The physical, occupational, and therapy staff are especially praised for their wonderful care. The facility is known for its clean environment and friendly atmosphere, with some patients feeling like they're leaving family when discharged. While some have mentioned concerns about meal quality, the overall kindness and helpfulness of the staff are consistently highlighted. Patients appreciate the welcoming environment and high level of community and patient care. However, there are areas for improvement, such as room temperature control, which some find too hot, and staffing levels, as caregivers often care for many residents, leading to delays and sometimes unprofessional behavior. Despite these issues, Citadel Post Acute maintains a strong reputation for caring and compassionate service, trusted by both patients and healthcare professionals.
The 'Go to' place to be for any rehabilitation or assistance you need after a hospital stay. The staff and crew at Citadel are the most kindest, considerate, passionate and endearing people I have ever been treated by in this field. They go out of their way to make sure you are comfortable and getting the full experience of what they offer. There was not one person there I could say anything down on. The staff is very upbeat and have your best interest at heart. I personally wrote compliments on every person I interacted with, including the housecleaners. I left there with an open invitation if needed for any future help in a variety of services.
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I was at Citadel for 1-1/2 weeks. My stay there was excellent. From the nurses and CNA's to the office staff to the chefs in the kitchen, I was treated with respect and care. I felt that they all sincerely had my best interests at heart. The PT staff was top notch, and encouraged me every day to do my best. I came to Citadel unable to walk at all due to surgery on my right leg in May I was recovering from, and a month later an injury to my left knee - and I left using a walker. I have nothing but HIGH PRAISE for Citadel, and have already highly recommended them.
Citadel and the entire staff has been a saving grace for our family. The true love and support that everyone offers makes life's challenges doable and appreciated. Thank you to ALL and God bless
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
5121 East Broadway Road, Mesa, AZ 85206
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