Integrated Medical Services - Primary Care

Oct 2023

I would give 0 stars but then I can’t leave a review. It’s frustrating calling a doctors office two days in a row for an appointment and no answer, sent to answering machine with a filled box so I just get hung up on. Tired of hearing over the phone excuses then when I get there to the office and they’re entertaining themselves on a personal phone call instead of taking care of the actual patient calls

Jun 2023

Worst place you could come. They just care about the money not the patient. Like the other comments say worst costumer service anyone could have. Called multiple times, went in person and they refused to correct my billing which they were the ones that mest up but cannot admit to their own mistakes. Instead I get if you want to talk to a provider about your billing you need to pay your copay… trust me stay out of this business if you don’t want to end up with a bill, which my procedure it’s covered 100% by my insurance but this facility is money hungry.

May 2023

New patient "establishment fee" is $100 plus whatever your insurance copay is. They are no longer providing a service, a complete ripoff! I have been coming to this location for 15 plus years, recently my daughters became adults and I wanted them to come here. They wouldn't see them because they were new patients and when one spot became available they wanted her to pay an establishment fee AND then they would see her for a physical at a later date and at that time it would be only the copay. Also I will say that the drs don't last at this location, lots of movement in the last few years.