Visionworks

Visionworks is a prominent optical retailer with a strong commitment to customer experience. With over 770 locations across 41 states and Washington, D.C., Visionworks offers a wide selection of glasses and contact lenses for all ages. Many customers have praised the friendly and helpful staff, highlighting their exceptional service and knowledge. One customer noted that despite an initial delay in receiving glasses, a manager's assistance significantly improved the overall experience. Another customer expressed satisfaction after switching from a competitor, stating that the staff was more communicative and attentive. The store carries a variety of designer brands, including Ray-Ban, and accepts many vision insurance plans, making it a convenient choice for eye care. Customers appreciated the professional and courteous eye doctors who provide exams for both adults and children, encouraging regular check-ups to maintain eye health. One recent visitor shared that the entire staff was friendly, welcoming, knowledgeable, and extremely professional. The doctor identified that headaches were probably caused by a prescription being too strong, saving the customer from discomfort. Eva, the staff member, was praised for her compassion, empathy, and for saving over $1,000 by highlighting discounts and specials—an unexpected blessing in the current economy. Another customer had a positive experience with the manager, who took extra time to ensure their glasses fit properly and helped resolve issues with glasses purchased elsewhere. This customer now plans to do all eye care business at this Glendale location. Overall, Visionworks is recognized for its quality products, attentive staff, and dedication to making customers feel valued.