Reviews for Renaissance Phoenix Glendale Hotel & Spa
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
check-out time: 11 am check-in time: 4 pm swimming pool: indoor, outdoor, poolside bar parking: valet accepts credit cards paid wi-fi dogs allowed wheelchair accessible open to all
Ratings
Google: 4.6/5
Facebook: 3.7/5
Tripadvisor: 4/5
Renaissance Phoenix Glendale Hotel & Spa
9495 W Entertainment Blvd, Glendale
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Maria Isabel Ramirez was a great housekeeper. Our room was immaculate and she was so friendly when we talked to her. It felt like we were a guest in her home. Only downside to the trip was that we were on the 2nd floor and there was a party in the lobby till late in the night which was loud.Rooms: Rooms were spacious and clean.
Came to town for a softball tournament and this was such a great spot. Newly renovated rooms are very comfortable. Location is so convenient. Everything you could want in walking distance. And everyone who works here is super friendly and helpful! Brenden was really awesome as was Sophia with housekeeping!
The customer service was the first thing I noticed. When I pulled up to the hotel I didn’t see a self park option only valet. I hesitated because I didn’t have cash on me. Jacob the valet attendant was so kind and allowed me to park in their 15 minute parking as I had places to go after checking in to my room. When I returned to the hotel and check my car in for the night his customer service never decreases because I wasn’t able to tip him. I was very impressed by that. In the morning Brenden was there to get my car and again was very friendly. I offered to Venmo them both a tip and Brenden said it wasn’t necessary. Lesson learned for my next stay there.The hotel...read full review