Doors locked during business hours with no signage posted whatsoever. It’s 4pm on a Friday.
Edit: I usually use this entrance with my 5 year old because it’s close to the store(s) we go to, including JCPenney. It’s been about 110 degrees outside and without signage posted, we had to walk around outside to another entrance. I’m not upset the store itself was closed, of course, but that the entrances were locked with no signage posted. I saw a few other customers (some elderly) attempting to open the door to no avail. It’s just inconsiderate when it’s scorching hot outside and the nearest entrance to the mall isn’t exactly a few feet away.
September 2024
I usually come here yearly to get some family portraits taken. This most recent experience we did capture great pictures of my 3 year old toddler, however we brought his favorite toy which is a lizard as a prop but we didn’t get any great shots. The photo shoot was rushed towards the end, and the picture that was taken was of the lizard on his shoulder, but he accidentally covered the lizards face and no other shots were taken. I just wish a little more time was taken to show the actual lizard toy and my son together since its favorite toy at the moment.
May 2024
Update: clearly JCPenney did not actually read my review which they replied to and thanked me for (they called it a five-star review and it was hardly that, a 3-star review because of problems).....
There was lots of stock available, however when I used the central check out there was only two staff members working. It meant for a longer wait, but the associate that served me was very friendly. Large fitting room in the men's wear department. They were clean, however my partner said the restrooms were not clean at all. They could use some extra attention as well as renovation. I bought some shorts that were on sale from $50 to $35, however when... read full review
Doors locked during business hours with no signage posted whatsoever. It’s 4pm on a Friday.
Edit: I usually use this entrance with my 5 year old because it’s close to the store(s) we go to, including JCPenney. It’s been about 110 degrees outside and without signage posted, we had to walk around outside to another entrance. I’m not upset the store itself was closed, of course, but that the entrances were locked with no signage posted. I saw a few other customers (some elderly) attempting to open the door to no avail. It’s just inconsiderate when it’s scorching hot outside and the nearest entrance to the mall isn’t exactly a few feet away.
I usually come here yearly to get some family portraits taken. This most recent experience we did capture great pictures of my 3 year old toddler, however we brought his favorite toy which is a lizard as a prop but we didn’t get any great shots. The photo shoot was rushed towards the end, and the picture that was taken was of the lizard on his shoulder, but he accidentally covered the lizards face and no other shots were taken. I just wish a little more time was taken to show the actual lizard toy and my son together since its favorite toy at the moment.
Update: clearly JCPenney did not actually read my review which they replied to and thanked me for (they called it a five-star review and it was hardly that, a 3-star review because of problems).....
There was lots of stock available, however when I used the central check out there was only two staff members working. It meant for a longer wait, but the associate that served me was very friendly. Large fitting room in the men's wear department. They were clean, however my partner said the restrooms were not clean at all. They could use some extra attention as well as renovation. I bought some shorts that were on sale from $50 to $35, however when... read full review