Geek Squad

Mar 2024

Called to see about TV repairs and Melody was able to provide clear and useful information about my Tv's issues immediately. She advised me on what I should do with the TV as far as troubleshooting and future steps to take to try and solve my Tv's issues. Amazing employee.

Dec 2023

PC not loading certain games. Tech talked us into $149 diagnostic that would include separately testing & cleaning each component and every pin on the motherboard. Supposedly a discount from $350. Cannot tell if all the components were tested but the PC internals were still covered in thick dust when it was returned. Geek Squad could not duplicate the problem. They guessed the volts/amps might not be reaching the PC and recommended using a surge plug extension.We purchased a surge plug and switched Internet providers for a higher Mbps plan and a new high-end combo modem-router. That solved the problem.Would have been less expensive and probably as effective to...read full review