EVERYTHING WAS DONE AS PROMISED, BEAUTIFUL JOB, FANTASTIC CRAFTSMANSHIP, AND CLEANUP. EXCEEDED MY EXPECTATIONSix years later I still give them 5 stars. They take care of my weekly maintenance and cleaning and do an excellent job and are very dependable and go above and beyond!!!!Services: Cleaning
August 2023
I phoned Desert Diamond Pools twice, but each time it went to voice mail telling me to contact Cody via a text. I sent my text containing plenty of information over a week ago, but to date I have not heard anything back, not even a text confirmation. My request was for my pool to be emptied, acid washed and perhaps it may need some minor cosmetic repairs, and then refilling and balancing the chemicals. I was also looking for a regular weekly full service maintenance. But as I mentioned above no response, I am sure there could be 101 things going on with this company at the moment, but surely good manners would at least be to acknowledge my textUpdateCody has immediately... read full review
March 2023
I was looking for a company to come drain and refill my pool for the summer as well as check the electrical in regards to my LED pool light not turning on. This company was very responsive and was able to help and was most IMPORTANTLY HONEST! I had 3 other pool companies tell me that because my pool was using so much chlorine I should acid wash it even though it's brand new with pebble tech. This company told me that that would be a bad idea and it can mess up the integrity of the pool and a basic drain should be sufficient and also told me with my lights being LED that because it was so new that I shouldn't have to replace the LED light that it's probably... read full review
EVERYTHING WAS DONE AS PROMISED, BEAUTIFUL JOB, FANTASTIC CRAFTSMANSHIP, AND CLEANUP. EXCEEDED MY EXPECTATIONSix years later I still give them 5 stars. They take care of my weekly maintenance and cleaning and do an excellent job and are very dependable and go above and beyond!!!!Services: Cleaning
I phoned Desert Diamond Pools twice, but each time it went to voice mail telling me to contact Cody via a text. I sent my text containing plenty of information over a week ago, but to date I have not heard anything back, not even a text confirmation. My request was for my pool to be emptied, acid washed and perhaps it may need some minor cosmetic repairs, and then refilling and balancing the chemicals. I was also looking for a regular weekly full service maintenance. But as I mentioned above no response, I am sure there could be 101 things going on with this company at the moment, but surely good manners would at least be to acknowledge my textUpdateCody has immediately... read full review
I was looking for a company to come drain and refill my pool for the summer as well as check the electrical in regards to my LED pool light not turning on. This company was very responsive and was able to help and was most IMPORTANTLY HONEST! I had 3 other pool companies tell me that because my pool was using so much chlorine I should acid wash it even though it's brand new with pebble tech. This company told me that that would be a bad idea and it can mess up the integrity of the pool and a basic drain should be sufficient and also told me with my lights being LED that because it was so new that I shouldn't have to replace the LED light that it's probably... read full review