Great service. The tech went above and beyond even beyond what his own job is. He was waiting on the framer to come(NEW BUILD) and when they didn’t come he went and got the wood and framed what needed to be framed to be able to install his garage door again. It was good to see as well my son got to see him and I was able to use it as a teaching moment on how to have integrity in all that you do. After the gentleman was done he swept up and cleaned the mess. He also checked his work and found that the opener motor is not working as should and is scheduling to have it replaced. I appreciate it!
August 2025
Moved into a new home two years ago. Garage door was super quiet and then recently started to squeak. I contacted Kaiser for service via their online form. They called the following day to schedule. The same week I had their tech Bruno here for the service. Smart and personable guy. Lubricated the parts that needed lubricating. Checked the motor. Adjusted the angle of the bracket and explained why that should be done. Showed me how to make sure door was balanced. All for a very reasonable service call price. Kudos to Kaiser
July 2025
Great next-day service!
My father had just replaced and serviced his door a week before one of our springs had broken. He used a different company and the price he paid was >50% higher for the same service.
With Kaiser, the tech was on time, called in advance as promised, and was absolutely pleasant to talk to while he worked (he also showed me what he was doing and explained it as he worked). I wish I remembered his name; I believe he was a veteran and his name may have been Bruno(? from Sierra Vista ?). Anyway, great guy and did a wonderful job.
Great service. The tech went above and beyond even beyond what his own job is. He was waiting on the framer to come(NEW BUILD) and when they didn’t come he went and got the wood and framed what needed to be framed to be able to install his garage door again. It was good to see as well my son got to see him and I was able to use it as a teaching moment on how to have integrity in all that you do. After the gentleman was done he swept up and cleaned the mess. He also checked his work and found that the opener motor is not working as should and is scheduling to have it replaced. I appreciate it!
Moved into a new home two years ago. Garage door was super quiet and then recently started to squeak. I contacted Kaiser for service via their online form.
They called the following day to schedule. The same week I had their tech Bruno here for the service. Smart and personable guy. Lubricated the parts that needed lubricating. Checked the motor. Adjusted the angle of the bracket and explained why that should be done. Showed me how to make sure door was balanced. All for a very reasonable service call price. Kudos to Kaiser
Great next-day service!
My father had just replaced and serviced his door a week before one of our springs had broken. He used a different company and the price he paid was >50% higher for the same service.
With Kaiser, the tech was on time, called in advance as promised, and was absolutely pleasant to talk to while he worked (he also showed me what he was doing and explained it as he worked). I wish I remembered his name; I believe he was a veteran and his name may have been Bruno(? from Sierra Vista ?). Anyway, great guy and did a wonderful job.