About Gilbert Pool Services LLC
Gilbert Pool Services LLC is a pool repair and service company located in Gilbert. They aim to provide quality products and services at reasonable prices. Some customers have reported prompt and helpful service from the company. One customer, who was new to pool care in Arizona, appreciated the assistance they received in scheduling weekly pool service and assessing their pool equipment for replacement. However, other customers have had negative experiences with the company. One customer reported issues with the pool service, including missed appointments and a lack of attention to detail in maintaining the pool. This customer also had concerns with the installation of a new pool system, and felt that the installer may have lacked experience with the product. Another customer had a positive experience with the company in terms of pricing and knowledge for a heat pump installation, but did not mention anything about the pool service. Overall, the reviews of Gilbert Pool Services LLC are mixed. Some customers have had positive experiences with the company, while others have encountered issues with the pool service and installation. It is important for potential customers to carefully consider these reviews and weigh the pros and cons before deciding to use the company for their pool needs.
I had my UV O3 unit replaced by Gilbert Pool Service, and the experience was excellent. I purchased the replacement part myself, and they installed it without any issues. They arrived on time, were friendly and personable, and worked efficiently—even in 110-degree heat. I really appreciated their professionalism and would definitely recommend Gilbert Pool Service for reliable pool equipment repairs and service.
We have had our pool serviced by Gilbert Pool Service LLC since 2021. Overall have experienced GREAT service and is AFFORDABLE. If we have questions/concerns, they do well to answer/explain thoroughly and in a timely manner. Don is great! He comes out weekly and always goes above and beyond. If there are anything concerning, he goes out of his way to pass along to us. The company also lets us know if Don is not available and follow up. We appreciate the continues support that this team provides us. In regards to the negative comments/reviews provided to this company ...not at all what we have experienced in the 4 years of service. Not to mention that there are a few customers...read full review
Using them not the first year and we are very happy with Gilbert Pools Service. They are always on time, professional, and take great care of our pool. The water is always clean and perfectly maintained. It’s clear they truly care about their customers. Highly recommended!