Costco Optical Department

Just got my eye exam and I was ready to pick out my new frames! The customer service at this location was fantastic! Shout out to Jeanette, Kyle and especially Destiny! They know the meaning of customer service?

I have been a Costco Business Executive member since 1998 and was very happy with the service and quality of the products. But I was very dissatisfied with the quality of the fresh Alaskan salmon I bought recently. I opened it the next day after my purchase, and it has a fishy, unpleasant smell. I have to throw it away. Of course, I know I could return it, but I did not have the time to go to the store again. I had the same experience with a packaged shrimps, not frozen but in the refrigerator section.

Let me just say: I already loved Costco (hello, Executive Members over here! ‍), but after our experience at the SanTan Village location off Market Street, I'm convinced it's not just a warehouse--it's a community center with a side of birthday magic. I was planning a surprise birthday party for my boyfriend (TikTok trend) and had the pleasure of working with Bob, one of the general managers, when I came in to pick out his cake. Bob was so helpful, friendly, and genuinely excited for the surprise--he made sure I knew I could call on him or anyone on staff to make sure everything was perfect. But the real Costco magic happened the day of the surprise.... read full review