About Smith Family Plumbing & HVAC
Smith Family Plumbing & HVAC provides prompt, professional, and honest plumbing service in El Mirage. The team handles everything from emergency water heater repairs and sewer line issues to dishwasher installations and leak repairs. One customer called after hours when a water heater filter housing split, causing water to spread into the house. Ryan answered the call, explained the parts were not available until the next day, but offered to come out right away to install a temporary flexible hose solution to restore water service. He gave the service call price up front, arrived quickly, and completed the temporary repair fast. The next morning, the dispatcher confirmed the appointment and offered an earlier arrival. Ryan returned with the new assembly and completed the installation professionally and efficiently. Another customer needed a new dishwasher installed. The team arrived on time and explained that the shut off valve and water hammer arrestor needed updating. Ryan explained everything clearly, and the dishwasher was installed correctly. For a main sewer line backup, Howard arrived, ran the sewer camera, and invited the customer to watch the full inspection. He clearly pointed out the pipe joints and explained there were no major issues, just some root buildup. For a corroded pipe under a kitchen sink, Maxwell quickly arranged for two plumbers to arrive within a few hours. They replaced the kitchen drain line, disposal unit, traps, and connected piping, working efficiently and keeping the area clean. For a leak at an old cast iron drain line, Christopher explained that patching old cast iron usually does not last long and recommended the right long-term repair. He gave a very fair price, and the total was actually lower because the pipe size was smaller than expected. The whole process was easy, from communication to invoicing.
We called for emergency plumbing service after our well pump failed and left us without water. Brent arrived quickly, was friendly, knowledgeable, and very professional. We also compared another plumbing quote, but felt much more comfortable with this team. Brent and Howard came back to replace the well pump and the old pressure tank, and they did an excellent job. The whole plumbing repair took about four hours, and we had running water again the same day. They explained the work clearly, worked efficiently, and made a stressful situation much easier. The office staff was also extremely helpful and professional with scheduling, and they understood how urgent our water...read full review
my water heater filter housing split and caused water to spread into the house. after i shut off the main water line, i called smith family plumbing & hvac after hours. ryan answered the call and explained that the exact plumbing parts needed for the full repair were not available until the next day, but the office would contact me to schedule service. a short time later, ryan called back and offered to come out right away to install a temporary flexible hose solution so we could safely get water service restored. he gave me the service call price up front, arrived quickly, and completed the temporary repair fast. that fix got our home plumbing working again and helped...read full review
We bought a new dishwasher, and Smith Family Plumbing & HVAC was scheduled to handle the install and haul away the old unit. The team arrived on time, even a little early, which was very helpful. During the kitchen plumbing hookup under the sink, they explained that the shut off valve and water hammer arrestor needed to be updated before they could safely connect the new dishwasher. There was an extra charge for that plumbing work, which we had not expected, so it was a surprise at first. Ryan explained everything clearly and let us know the added parts were needed because the original setup was outdated and not ideal for a proper dishwasher connection. Since we needed...read full review